Someone sent me a private email asking about the origins of the name of my blog. So, here it is ... I originally started working on rules and expert systems a long time ago in a galaxy far, far away - in fact, it was Intel Architecture Labs, under...

The quote above comes from The People Are the Company by John Seely Brown and Estee Solomon Gray. It is a great quote highlighting where business process tooling seems to fail - in handling human interactions and their approaches to processes and problem...