Normally within PSS, we have Breadth Queue's and Depth Queue's. I for example work in a Depth Q, what that means is that I only deal with issues related to ASP.NET and IIS and nothing more than that. So if you were running into a problem related to client...

Sherlock Homes once said "It is a capital mistake to theorize before one has data". Being in the business of troubleshooting, I for one, believe in this. I ran into a similar problem recently where we made assumptions based on some vague facts rather...

Recently one of the Engineers on my team ran into a strange problem. Well at least it looked strange when I went by to look at it. So this Support Engineer (prashant) was working with a customer who wanted to setup debugging through Visual Studio 2005...

Recently I got a problem where the customer was trying to access dynamically created controls from a content page while using nested master pages. I thought it would be a cakewalk only to get slightly confused while working out a small sample to demonstrate...

In my line of business I normally do a fair amount of debugging but not as much as an Escalation Engineer would do. This was just one of those problems I was running into and since I really didn't have a clue on what would be the next steps, I resorted...

Recently one of the engineers on my team (Amitkumar Sharma) got this issue reported by the customer where they had there own VirtualPathProvider to serve content from an alternate location rather then the default File System. The customer also wanted...

Recently a few new folks joined the ASP.NET team and I had the privilege to train them on "Troubleshooting ASP.NET" for a couple of days, but i don't think i did a fair job of training them at troubleshooting. Honestly speaking i have never really...

I wanted to blog about this since Windows Vista has been released and we will probably see a lot more such issues. This was an issue that one of my colleagues (Pradeep Martin Anchan) worked on and fixed it. Pradeep is one of the few people on our team...

PROBLEM/TROUBLESHOOTING ========================= I came across this problem while troubleshooting a "Session Loss" issue. Customer in this case was using the Application_AcquireRequestState method and within this method was trying to use the HttpContext...

Its been a while since i have been considering writing a blog on ASP.NET. I know there are a few blogs out there which talk in depth about ASP.NET and some of the problems that people run into, but i still believe that there is a lot more information...