Maven: You know what, Mot? I'm taking a vacation. It's been a great year, but I need a bit of time off. It is the holiday season, after all. Motley: Slacker. You hardly do any work as it is! Maven: Well, I don't produce much in the way of...

Summary Motley: Training is the best solution to most problems. If a developer doesn't know how to do something, teach that person. Problem solved. Maven: Training is only one solution, and may not be the best one. Consider Human Performance...

Summary Motley: Speak at a conference?!? Are you insane?!? No public speaking for me! Maven: Speaking at a conference is a great way to build confidence and influence not just your company, but the industry. ______________________________...

Summary Motley: Human performance technology is about behavioral psychology? I have no background in that, so I can't use it! Maven: Leverage a very simple model that encourages root cause analysis and problem solving along 6 primary dimensions...