Summary Motley: Affinity exercises? How do I work that sideways "8" into design brainstorming? Maven: Use affinity exercises for generating lots of ideas and prioritizing them. Define the topic, generate ideas, categorize, discuss, prioritize using dot voting, add up the votes, and create...

Summary Motley: Reflection is for mirrors. We just finished a sprint. Why open up old wounds? Maven: At the end of a sprint, do a demo for stakeholders, customers, and the team. Do a retrospective to reflect on what went well and what requires improvement. Continually improve the team from...

Summary Motley: Training is the best solution to most problems. If a developer doesn't know how to do something, teach that person. Problem solved. Maven: Training is only one solution, and may not be the best one. Consider Human Performance Technology and address the problem with a results...

Summary Motley: Human performance technology is about behavioral psychology? I have no background in that, so I can't use it! Maven: Leverage a very simple model that encourages root cause analysis and problem solving along 6 primary dimensions - expectations and feedback, tools and processes...

Summary Motley: How could a consulting methodology help me? There's no way - I work in a product company. Maven: Human Performance Technology (HPT) is an effective consulting methodology that uses a simple process to identify the root cause of human performance issues and build creative solutions...