Summary Motley: Reflection is for mirrors. We just finished a sprint. Why open up old wounds? Maven: At the end of a sprint, do a demo for stakeholders, customers, and the team. Do a retrospective to reflect on what went well and what requires improvement. Continually improve the team from...

Summary Motley: How could a consulting methodology help me? There's no way - I work in a product company. Maven: Human Performance Technology (HPT) is an effective consulting methodology that uses a simple process to identify the root cause of human performance issues and build creative solutions...

Summary Motley: Developers keep making the same mistakes over and over. Can't they learn?!? Some kind of punishment is in order, like no more free soda! Maven: Don't just address the symptom - get to the root cause of a problem. Leverage the "Five Why's" to find root cause and come up with...