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CSS SQL Server Engineers

This is the official team Web Log for Microsoft Customer Service and Support (CSS) SQL Support. Posts are provided by the CSS SQL Escalation Services
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  • Blog Post: PSS Service Center Labs for PASS 2006

    Many folks asked us at PASS last year for these labs. A little late coming but we have these available if you want to download these. I've got these posted on Ken Henderson's website at http://sqlnexus.net/download/pass_2006_Web.zip . There is no official support for these labs and please do not install...
  • Blog Post: Follow-up to PASS 2006

    How does anyone keep up with blog posts<g>? I myself have actually been travelling to Redmond to our campus for different things and haven't been enough at my home base in TX to dedicate enough time to our blog. I hope you have enjoyed the posts from Robert Dorr. He works pretty closely with Slava...
  • Blog Post: SQL Server 2005 SP2 will introduce new messages to the error log related to timing activities.

    The following article has been publiched about this subject: http://support.microsoft.com/kb/931279 RDTSC Drift vs Not Synchronized To clarify - SQL Server 2005 SP2 contains both Drift and a Non Synchronized warnings. The Non Synchronized message is only recorded on 1 hour intervals...
  • Blog Post: The PSS Service Center at PASS 2006

    Back in 2003, Ken Henderson approached me about speaking at PASS in Seattle. I readily accepted to speak on SQL Server troubleshooting. Ken and I came up with an additional idea rather than just presentations. Why not setup some computers in a lab environment and actually show customers how to troubleshoot...
  • Blog Post: PSS Presentations at PASS 2006

    I thought I would share with you some information about what presentations are being given by the Microsoft PSS SQL team next week at PASS: Pre-Conference Seminar: The PSS Boot Camp We did something last year in Texas and this past February in Barcelona called the PSS Boot Camp. I think Ken Henderson...
  • Blog Post: Microsoft PSS SQL is coming to PASS 2006

    The PSS team starting presenting in PASS 2003 in Seattle thanks to the efforts of Ken Henderson. Each year we have increased our presence and armed the community with information and advice on troubleshooting SQL Server. We are pretty excited to have our largest contingent ever of PSS engineers come...
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