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CSS SQL Server Engineers

This is the official team Web Log for Microsoft Customer Service and Support (CSS) SQL Support. Posts are provided by the CSS SQL Escalation Services
  • Blog Post: Power View in Excel won’t render from SharePoint

    I originally encountered this issue back in May with a customer.  We had another customer this month that had the same issue.  When you try to load an Excel Document with a Power View Report in it from SharePoint, you may encounter the default unable to load power view report image. Before...
  • Blog Post: How to grab multiple parent/child elements from XML Data Source

    We had a question come up about why an XML query wasn’t pulling a 2nd Parent/Child element from the resulting data.  This was grabbing data off of a Web Service.  The example I was given was a public Web Service call for getting Weather information. http://wsf.cdyne.com/WeatherWS/Weather.asmx...
  • Blog Post: SharePoint Adventures : Using Claims with Reporting Services

    Back in February of 2011, I created a blog that walked through using Kerberos with Reporting Services . Since then, we have moved Reporting Services to a shared service within SharePoint.  This changes the game and we are now in the Claims world.  I’ve been asked a bunch of times regarding...
  • Blog Post: RS, SharePoint and Forefront UAG Series – Intro

    I have been working a fairly complicated case over the last year that involved running Reporting Services Reports through a Universal Access Gateway (UAG) to publish a SharePoint Site.  I worked with an engineer (Alejandro Lopez) in the SharePoint Support Group as well as two folks (Prateek Gaur...
  • Blog Post: RS, SharePoint and Forefront UAG Series – Part 2 (Operational Reports)

    Part 1 – Intro Part 2 – Operational Reports (Classic RDL Reports) (you are here) Part 3 – Power Pivot Gallery (Silverlight) Part 4 – Export a Power View Report to PowerPoint   This piece took the longest amount of time to narrow down what was going on.  This issue was when they were trying...
  • Blog Post: RS, SharePoint and Forefront UAG Series – Part 3 (Power Pivot Gallery - Silverlight)

    Part 1 – Intro Part 2 – Operational Reports (Classic RDL Reports) Part 3 – Power Pivot Gallery (Silverlight) (you are here) Part 4 – Export a Power View Report to PowerPoint   The last post really went into the meat of the issue that we had.  After that, we found that when trying to go to the...
  • Blog Post: RS, SharePoint and Forefront UAG Series – Part 4 (Power View - Export to PowerPoint)

    Part 1 – Intro Part 2 – Operational Reports (Classic RDL Reports) Part 3 – Power Pivot Gallery (Silverlight) Part 4 – Export a Power View Report to PowerPoint (you are here) The last part of this engagement was when they tried to Export a Power View report to PowerPoint, we hit the save button, and received...
  • Blog Post: Kerberos Configuration Manager updated for Reporting Services

    Back in may, we released the Kerberos Configuration Manager tool to help with diagnosing and correcting Kerberos related issues for SQL Server.  Today, I’m happy to announce that version 2 of this tool has been released and has been updated for Reporting Services.  A lot of work went into this...
  • Blog Post: Power View display issues with Page Viewer Web Part

    I ran into two separate issues this week that both dealt with displaying a Power View report through a Page Viewer Web Part within a SharePoint page in SharePoint 2013. The resolution to both were the same, so I thought I would lump them both into this post. Issue 1: Visual Artifacts while scrolling...
  • Blog Post: Tracking down Power View Performance Problems

    The scenario was that we saw sluggishness on the initial load of a Power View Report and also when we went to use one of the filters on the report - like a Pie Chart Slice. For the given report the customer had showed us, the initial load was taking 13-15 seconds to come up, versus 3-5 seconds on my...
  • Blog Post: Getting a SharePoint List Data Source to work with Reporting Services Native Mode

    A case came up where the user was trying to use Report Builder in a Reporting Services instance that was not integrated with SharePoint.  It was in Native Mode configuration.  They indicated that they were getting a 401 error.  My initial thought was that we were hitting a Kerberos issue...
  • Blog Post: SharePoint Adventures : Claims, Named Pipes and Kerberos

    I ran into a new Kerberos Scenario that I hadn’t hit before when I was working on the cases related to this blog post . It’s rare that I actually see a case related to the Named Pipes protocol.  When I do, it is usually a customer trying to get it setup with a Cluster deployment.  I have never...
  • Blog Post: SharePoint Adventures : When connectivity is not connectivity

    I’m always amazed that issues usually come in batches.  I was looped into a few cases that had the following symptoms.   They were running SharePoint 2010 and Reporting Services 2012 SP1.  When they went to use a data source with Windows Authentication, they were seeing the following...
  • Blog Post: Using PowerShell to discover Reporting Services 2012 in SharePoint

    I was recently going through an exercise of documenting how to discover certain aspects of Reporting Services for some Kerberos work.  RS 2012 in SharePoint is a totally different game though.  The easiest way I could discover certain items about Reporting Services within SharePoint was with...
  • Blog Post: RS: Database Engine does not meet edition requirements

    I've ran across the following error a few times and thought I would post this out there for people to understand what is happening. ERROR: Throwing Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException: , Microsoft.ReportingServices.Diagnostics.Utilities.OperationNotSupportedException...
  • Blog Post: Getting a Power View report within Excel 2013 to work with SharePoint

    I was setting up my SharePoint 2013 server to be able to use an Excel 2013 workbook that had a Power View Report in it.  However, when I tried opening the workbook, I got the following error: In the ULS logs of my SharePoint server that had RS installed on it, I saw the following: Microsoft.ReportingServices...
  • Blog Post: SharePoint Adventures : Reporting Services, Claims and One Way Trusts

    I had an interesting case that was presented to me by our friends in the SharePoint support team.  The issue was that when they go to use a Data Source for Reporting Services that is set to use Windows Authentication, they saw the following: Within the SharePoint ULS logs we see the following: Throwing...
  • Blog Post: SharePoint Adventures : AccessDeniedException when a user tries to Add Subscription

    I’ve been seeing a few cases that relate to a previous blog post which involved an AccessDeniedException when trying to perform report operations.  However, I ran into a different variation that involved the same error.  The scenario was that the customer has users that were in a the Viewer...
  • Blog Post: SocketException when upgrading Reporting Services from SQL 2008/R2 to SQL 2012

    I ran into an interesting case yesterday that brought back some memories.  The customer had a SQL 2008 R2 instance of Reporting Services that they were upgrading to SQL 2012.  They didn’t get far into the upgrade when they hit the following error which was present in the Setup Logs: (16) 2012...
  • Blog Post: SharePoint Adventures : Access Denied errors when using RS 2012 with a Claims SharePoint Site

    I actually ran into this issue back in late April.  I wanted to get this out sooner but life happened.  This issue has started to crop up a lot more as more people are starting to use Reporting Services 2012 in SharePoint Integrated mode.  Here is the run down.  This issue is specific...
  • Blog Post: SharePoint Adventures : “The connection either timed out or was lost” with RS DataSource to SSAS

    A customer had encountered an issue with their SharePoint 2010 / Reporting Services 2012 deployment.  They had setup a Data Source for Reporting Services that was setup to connect to a stand alone Analysis Services instance.  When they clicked on “Test Connection” they saw the following:  ...
  • Blog Post: Could not load file or assembly System.EnterpriseServices

    While setting up a SharePoint 2010 environment with Reporting Services 2012, I hit an interesting error. To explain my setup, this is a Classic Mode Auth site with Kerberos enabled for the site. I had verified that I had the proper accounts configured and Kerberos Configuration in place. Also, knowing...
  • Blog Post: BISM: value of the 'EffectiveUserName' XML for Analysis property is not valid

    I’ve been working with Power View reports and one of the items I was setting up was using a BISM Data source connecting to an Analysis Services Instance in Tabular Mode.  When I went to spin up a new Power View Report against the BISM Connection, I got the following error: Within the details, we...
  • Blog Post: Working with Power View: Some controls on this presentation can't be activated

    When one of our Managers opened up the PowerPoint slide deck that Power View generated, he got the following error: Some controls on this presentation can't be activated. They might not be registered on this computer. I had found some references to the RC0 timeline indicating that if you had PowerPoint...
  • Blog Post: Working with Power View: Click to Interact is not available

    I was working on a Power View report for our internal business numbers and we are making use of the Export to PowerPoint feature to include them in our slide deck.  If you aren’t familiar with this feature in Power View, when you are in the report, click on “file” and then “Export to PowerPoint...
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