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CSS SQL Server Engineers

This is the official team Web Log for Microsoft Customer Service and Support (CSS) SQL Support. Posts are provided by the CSS SQL Escalation Services
  • Blog Post: How Can Reference Counting Be A Leading Memory Scribbler Cause?

    The concept of the memory scribbler comes up quite a bit in support.   The term can often be over used but I ran into a specific example that commonly fools people, including support engineers.  The random nature and even the resulting behaviors are so broad that these issues often take...
  • Blog Post: How compressed is your backup?��

    While working recently with a  customer, it was brought to my attention that while SQL Server has a great feature to compress backups (introduced in SQL Server 2008), the space consumed by the backup before it is complete may not be as expected.  To be more precise, when you backup a database...
  • Blog Post: SQL Server 7.0: “She sure was a good ship”….

    In December of 1997, I was asked by my manager whether I would like to visit Seattle to spend time with the SQL Server Development team as they built our next generation of the database engine, SQL Server 7.0. I had been with Microsoft for about four years and at that time was already considered a veteran...
  • Blog Post: An important change for the Microsoft Lifecycle Support Policy….

    Over the past few months I’ve filed some posts on our blog regarding our support lifecycle policies because I know sometimes this topic can get very confusing: http://blogs.msdn.com/psssql/archive/2010/02/17/mainstream-vs-extended-support-and-sql-server-2005-sp4-can-someone-explain-all-of-this.aspx http...
  • Blog Post: Mainstream vs Extended Support and SQL Server 2005 SP4: Can someone explain all of this?….

    Please note: Important changes to the support lifecycle policy for service packs that affect this blog should be read first at: http://blogs.msdn.com/psssql/archive/2010/04/13/an-important-change-for-the-microsoft-lifecycle-support-policy.aspx Based on community feedback (and believe me it was heard...
  • Blog Post: Important SQL Server and Windows “End of Support” Dates you should know about….

    Please note: Important changes to the support lifecycle policy for service packs that affect this blog should be read first at: http://blogs.msdn.com/psssql/archive/2010/04/13/an-important-change-for-the-microsoft-lifecycle-support-policy.aspx   There are some important dates about the end of support...
  • Blog Post: Another update for the Support Policy for Virtualization for SQL Server….

    We now have live an update to the KB article for the Support policy for virtualization for SQL Server at: Support policy for Microsoft SQL Server products that are running in a hardware virtualization environment I created this blog post, because there are some changes to the article I believe are important...
  • Blog Post: An update for Standard SKU Support for Locked Pages….

    Note this article has been updated to include an update for SQL Server 2005 I posted in April that we would be releasing cumulative updates for SQL Server 2008 and 2005 to support the concept of Locked Pages for SQL Server Standard. SQL Server 2008 Cumulative Update 2 for SP1 was released yesterday to...
  • Blog Post: SQL Server Support Policy for Failover Clustering and Virtualization gets an update…

    Last October I posted on our updated policy for support of SQL Server in a virtualization environment. This policy is based on a KB article that summarizes our policy. You recall this article is the following: Support policy for Microsoft SQL Server products that are running in a hardware virtualization...
  • Blog Post: SQL Server, Locked Pages, and Standard SKU…

    I made an announcement today while speaking at Europe PASS 2009 that we will be providing a method for customers using standard SKU for SQL Server 2005 and 2008 to use the ‘Locked Pages in Memory’ privilege to allow the server to use the AWE APIs. This is often referred to as “locked pages” for SQL Server...
  • Blog Post: SQL Server Support in a Hardware Virtualization Environment

    There is no doubt that virtualization is a hot and popular topic (the number of questions over email I get daily are a testament to that). Therefore, I think it is important for our customers to understand the support policies from Microsoft regarding SQL Server running in a hardware virtualization environment...
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