Register today – Space is limited for this event!

Faced with a difficult choice between packaged software and custom development, IT organizations are forced to compromise on capabilities, budget, and delivery time for LOB applications. Microsoft Dynamics CRM is designed to help your enterprise get the best of both worlds with a flexible platform that rapidly accelerates application delivery. Whether you have custom LOB applications built on .NET or need to get a handle on the Access-based applications which have proliferated in your organization, the time to consider Microsoft Dynamics is now.

Here are just a few of the solutions which Microsoft Dynamics supports:

- Case Management

- Contact Center / 311

- Correspondence Tracking

- Field Inspections

- Funds & Grant Management

- Task Management

- License / Certification Tracking

The morning sessions will provide an overview of the Dynamics application architecture and demonstrate integration with other familiar Microsoft technologies such as the Office system, Visual Studio, Microsoft .NET Framework and SQL Server. You’ll hear about and see examples of Government solutions build on the CRM platform.

The afternoon will consist of a deeper dive into Dynamics CRM development and help you understand how to build applications using Microsoft Dynamics CRM 2011 and CRM Online. Microsoft Dynamics CRM uses familiar components such as WCF & OData web service endpoints, JavaScript, Silverlight, .NET 4, Workflow Foundation 4, SQL reporting and more; making it a general purpose framework for line-of-business applications. We will drill into the details of such development and explains how developers can connect, extend, and embed their applications with Microsoft Dynamics CRM. You will gain an understanding of the Application Lifecycle Management (ALM) of Dynamics CRM Development using Visual Studio and Team Foundation Server 2010. We’ll cover concepts like build automation, automated testing, and handling environments (dev, test, prod).

Don’t miss the chance to help your agency solve the biggest request of the economic downturn: “How can your team do more with less and do it quicker?” Microsoft Dynamics CRM can help.

This event is free and will be hosted at the Microsoft Tempe Office. Lunch will not be provided, however, there are dining options nearby.

***Space is limited for this event. Please register today!

Presenters

Marc Schweigert, CRM Technology Solution Specialist, Microsoft

David Baliles, Developer Platform Evangelism, Government Sector, Microsoft

The Agenda and Recommended Audiences

Time

Agenda Topics

8:30 – 9:00

Registration

9:00 – 9:30

CRM Case studies—examples of government solutions built with Dynamics CRM

9:30 – 10:30

Overview of CRM as a Development Platform (CRM)

10:30 – 10:45

BREAK

10:45 – 11:30

Panel Discussion: When to use what – CRM, SharePoint, Office, LightSwitch, etc.

11:30 – 12:00

Visual Studio 2010 Application Lifecycle Management with Team Foundation Server

12:00 – 1:00

BREAK

1:00 – 2:30

Bringing it all Together: Building an CRM application with Dynamics CRM, Visual Studio, and Team Foundation Server

2:30 – 2:45

BREAK

2:45 – 3:45

Bringing it all Together: Building an CRM application with Dynamics CRM, Visual Studio, and Team Foundation Server (continued)

3:45 – 4:00

Q&A/Closing

Notice to all U.S. government employees (including Military and Public Education personnel)

Due to applicable government gift and ethics rules, Microsoft cannot provide government employees with “giveaways” of Microsoft products or other items of value. In an effort to comply with these rules, Microsoft will not be providing any food during this event. Further information on Microsoft compliance with U.S. government gift and ethics rules can be found here.