There are two ways to enable logging in BCM

· User Interface

· Registry

User Interface:

To enable logging through the User Interface go to help > About Business contact Manger

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Check the box that says Enable logging for Business contact Manager

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Registry

Logging through the registry can be enabled by manually adding the following keys prior to starting Outlook

HKEY_CURRENT _USER\Software\Microsoft\Business Solution eCRM

Check for a DWORD VALUE called BCMLogging , If not present you’ll need to create one and provide a value data of 255 (In decimal)

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This would ensure that logging has been turned on .

Also when these options are enable , a log file called BCMLog_V3.log is written to:

C:\Documents & Settings\<User name>\Local Settings\Temp (On Windows XP )

C:\Users\ <User Name>\AppData\Local\Temp (On Vista )

You can also access the file by going to Start > RUN > %TEMP%