How to enable Logging in BCM 2010

How to enable Logging in BCM 2010

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With the Ribbon being exposed in Outlook 2010 , the options to enable logging options in BCM 2010 has changed . Below are the steps to turn on BCM logging:

Click on File and select Business Contact Manager

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Scroll down the list and you should see an option that reads Logging

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Click on the entry that says “Start Logging” and the entry should change from “Start Logging” > “Stop Logging”

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Once the logging is turned on repro the issue,the resultant log can be viewed by Clicking on the option that reads View Log .This in turn should open up a BCM Note pad file with the captured data

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The logging can be turned off by going to File > Business Contact Manager > and Clicking on Stop Logging

If user are interested in turning logging on through the registry, they can manually add the following keys prior to starting Outlook

HKEY_CURRENT _USER\Software\Microsoft\Business Solution eCRM

Check for a DWORD VALUE called BCMLogging , If not present you’ll need to create one and provide a value data of 255 (In decimal)

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This would ensure that logging has been turned on in Business Contact Manager.

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  • BCM2010 with outlook 2010 on Windows 7 (32 bit) freezes for couple of minutes every so often.

    And unfreezes itself. I will turn on logging to find any clues.

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