Issue: Outlook 2013 users are unable to connect to a mailbox present on an Exchange 2003 server and encounter the following error Cause: This is a by design issue .Outlook 2013 has been disallowed from connecting to Exchange 2003 (mailbox, public folders...

Issue: Users is unable to print email with BCC list present in “Sent items” folder. Cause: This is a By design issue. Resolution: How to print email with BCC list present in “Sent items” folder. We can successfully print email with BCC by using the way...

Issue : In Microsoft Outlook 2013, when you attempt to manually import a nickname cache (.nk2) file using the /importnk2 command line switch, the nickname cache data may fail to be imported, and the .nk2 file is not renamed to .nk2.old as expected. No...

To-Do Bar Peeks Calendar Items that appear in the to-do bar have the right click context menu Items in the pinned calendar peek lack the right click context menu You can drag items onto the pinned calendar peek date picker to create appointments You cannot...

Issue : Users are unable to view the presence info for an Outlook 2013 client after upgrading from Lync 2010 >  Lync 2013. Cause : The DWORD for "UpAndRunning" for Communicator was set to two even though Lync was set as our default Instant...

Issue\ Symptom:   "Add to Outlook contacts" and "Look up Outlook contact" are missing when we right-click on the sender's name. Cause: This is a By Design issue Resolution: “The Look Up Outlook Contact” feature has been deprecated...

Issue\Symptom:   “ .NET Framework" error message when users click on emails in OL2013. All OL2013 user’s affected, but not Outlook 2010 clients. The issue is not seen if the "MS Forefront Identity Manager Add-in" is disabled. Cause...

Issue: Resource mailboxes configured for direct booking aren’t automatically accepting meetings Cause: Direct Booking has been deprecated in Outlook 2013 – Changes in Office 2013 Resolution: Convert the (resource) mailbox from user to a room mailbox....