One of the recurring issues seen in product support is why a client cannot connect.
Specifically, errors such as “Unable to RDP,” “Remote Desktop Disconnected,” or “Unable to Connect to Remote Desktop (Terminal server)” are common problems that we have seen come up in product support.
This article summarizes the various causes for Terminal Server Client (Remote Desktop Client) connection failures and how to fix them.
Some of the commonly seen Symptoms (order of frequency):
We have provided step-by-step documentation on how to fix these issues in the following articles.
Troubleshooting RDP Client Connection problems:
Please refer to any/all of the following articles based on your Remote Desktop Session Host Server OS:
Additionally, we have more symptoms documented under the following article:
Troubleshooting General Remote Desktop Error Messages
Note: This is a work in progress and we will constantly be updating these articles to reflect the latest issues and how to fix them.
Then again it might be a good idea to have the RDS client to provide with a better error message in the first place...
Can you please point me in the right direction for a major problem.
I am forwarding a port on localhost to a remote server. The client will not connect to localhost:FWDPORT with the vague error about. I could not find any documentation on this.
how about connecting and dis connecting ?
I was having some many issue with the RDP client. I could never understand the error messages it was giving me. My friend told me about a third party service, ScreenConnect (http://www.screenconnect.com/) that worked. I've used it since to help clients.
how do remote client clients connect to a terminal server simalteniously to access the same application?i use remote desktop connection but when the other client connect to the same terminal server the other connection get cut.how do we enable concurrent connections?
We had to update the MSTCS on the client machines to resolve the "because of a security error..."
I had the computer cleaned and afterward I can not open the Remote Desktop Connection. It says that the Remote Desktop conection has expured and to download it or contact administrator. Can anyone tell me ether how to download it or how to fix it please.
Try to remotely logoff the user and her/his session ID.
First try to get the session ID of the user:
psexec \\remoteMachine -u user -p pswrd query session
Then remotely logoff the session ID, for example session ID 1:
logoff 1 /server:10.200.200.107
I had the same problem with client WINDOWS XP could not connect to Windows 2012 R2 Remote Server.
I solved the problem by unchecking this box : "Allow connections only for computers running Remote Desktop with Network Level Authentication (recomended)".
To find this settings on the Windows 2012 R2 : right click on "My Computer", choose "Properties" then "Remote Settings".
In the screen wich will pop-up, you will find that checkbox.
remote desktop disconnected in win xp pl soluation of this problem
Similar to Toni, I found the following settings were preventing remote login:
require user authentication for remote connections by using Network Level Authentication
set client connection encryption level
Once I set them to "Not Configured", could log in from older systems (XP, Windows Server 2003)