Fast and fluid audio/video experience with the new Lync and RemoteFX

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Hi everyone, I’m Shanmugam Kulandaivel, a senior program manager on the Remote Desktop Virtualization (RDV) team.

This is an exciting time for users and tech enthusiasts alike: close on the heels of Windows Server 2012, Windows 8, and Windows Phone 8 announcements, Microsoft announced the Office Customer Preview early last week. If you haven’t read the details, this press release provides a great summary of the new Office.

One of the announcements that will particularly interest readers of this blog is the support for Lync audio and video in virtual machine-based and session-based desktop deployments. You can find more details in the section titled ‘Virtual Desktop Infrastructure Plug-in’ in this TechNet article. The RDV and Lync teams worked over the past year to help enable a seamless, fast, and fluid conferencing experience that works with the new Lync in Windows Server 2012 deployments by using RemoteFX.

Lync 2010 supports a limited set of scenarios when running on a virtual machine-based desktop or a session-based desktop, as outlined in this KB article. This is primarily due to the limitations imposed when audio and video content is rendered on the server side and gets sent remotely to the client over the Remote Desktop Protocol (RDP) as shown in the following diagram.


In contrast, the new Lync enables Lync audio and video content to be directly rendered on the client without having to be rendered on the remote desktop first and then sent remotely via RDP.


A key part of the new architecture is the RemoteFX Media Redirection API, which allows Voice over IP (VoIP) applications to natively integrate with RemoteFX, and enables transmission and rendering of audio and video content directly on the client side.

Some of the significant advantages of this approach include:

  • Audio and video performance similar to that of running Lync locally. Since a double hop of media content is avoided, even WAN users can have a great Lync conferencing experience.
  • Reduced bandwidth usage between the client and the data center because Lync media content is not sent from the server-based desktop anymore.
  • Improved server scalability because CPU intensive media processing happens on the client side.

The Lync product group will soon provide specific details about how to deploy and use Lync in Remote Desktop Services (RDS). Until then, try out the Office Customer Preview and let the Office product group know what you think.

If you are a VoIP application developer, for more information see the RemoteFX Media Redirection APIs Reference.

To summarize, the new Lync and RemoteFX help deliver what users really want—a no-compromise, local like experience with their virtual machine-based and session-based desktop deployments.

Thanks for reading and have a good day.

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  • After adding RemoteFX 3D Video Adapter, no driver is installed inside Windows 8 RC. The device is a unknown device in device manager. Any idea?

  • After deploying a Pooled Collection, the generated virtual desktop failed to start with error message "BOOTMGR image is corrupt. The system cannot boot." Please help!

  • Thanks for the write-up. I would appreciate a clarification as to Lync Server and virtualized RDSH.  I have virtualized RDSH servers.  Will the new Lync server work with virtualized RDSH - in other words, give full Lync services to users who log into a virtualized 2012 RDSH server?

  • OK, so we have 2012 RDS remoteapp.... how can we use RemoteApp and redirect audio and video to client?

    We hope we can do this with Windows 7 machines as we do not wish to deploy windows 8 at this time.

  • Hi,

    Nice to use RemoteFX to redirect my headset, but I can not redirect my builtin soundcard in my desktop or laptop, So that I can use it in Lync if I want to here then someone calls me. It works if I use USB speakers, but why should I need to buy USB speakers when I already have working sound in my laptop. I don't Always want to sit and have headphones on me.

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Fast and fluid audio/video experience with the new Lync and RemoteFX