In my previous post , I described how organizations can define a set of e-mail classifications (i.e. managed folders) and how end users can use those folders to classify content. In this post, I’ll describe one of the main uses of this classification...

In the previous post , we covered the basics of what’s involved in e-mail records management and why it’s important. Now it’s time to get into some of the details of our approach to the e-mail records management problem. In this post, I’m going to discuss...

Happy New Year, everyone! We’ll return to our talk on email records management later this week, but I wanted to point you to a recent AIIM survey on records management and compliance. Over 800 organizations answered questions about their records management...