Sometimes I find this error when I’m creating Shared Service Provider (SSP).

Provisioning failed: User cannot be found.

Yes, it happens a lot and there are some places to look at, usually I find myself updating user accounts for:

  • Search and SSPs: I use the following stsadm commands
    • stsadm -o updateaccountpassword -userlogin domain\username -password Password –noadmin
    • stsadm -o spsearch -farmserviceaccount domain\username -farmservicepassword Password
    • stsadm -o spsearch -farmcontentaccessaccount domain\username -farmcontentaccesspassword Password
    • stsadm -o osearch -farmserviceaccount domain\username -farmservicepassword Password
    • stsadm -o editssp -title SSPName -ssplogin domain\username -ssppassword Password
  • App Pools
    • Central Administration > Operations > Service Accounts

image

  • Site Collections: If there are just a few…
    • Central Administration > Application Management > Site Collection List (or stsadm –o enumsites)

image (You have to check the if “Primary Administrator” is correct; I’ve found that sometimes I doesn’t even exist!)

    • And use stsadm –o siteowner –url http://yoursite –ownerlogin domain\username

The site collection owners tend to be the most hidden ones, good luck!