Here's Emma Williams my former General Manager from when I was on the performance team talking about "MQ" and other things we did in Orcas to improve product quality.

And I want you to know that I'm not recommending her video just because she mentioned me at the end of it.   It might have recommended it anyway :)

Maybe. :)    I guess we'll never know.

Seriously, how can a person who can read Viking not be interesting?   Enjoy!