Rob Norton is the Technical Product Manager for Microsoft CRM in the Microsoft Business Solutions group.
Rob joined Microsoft with a background in Channel Sales, Technical Partner Ecosystem Development, and CRM from companies such as Genesys Telecommunications, Resumix / HotJobs, PC Magazine and The Network Technology Group.
An entrepreneur at heart, Rob has started several successful businesses of his own and understands the effort and passion required to build and sustain a thriving company. Rob looks forward to working with all of the Microsoft Business Solutions Partner Community to assist in building and developing the technical skills necessary to help your CRM business thrive.
This blog will discuss global partner readiness from a technical perspective, all Microsoft initiatives towards assisting partners in becoming more technically savvy with Microsoft CRM 3.0 and preparing for Titan.