ScienceDaily (Jun. 4, 2008) — Employers seeking to decrease interruptions may want to have their workers use instant messaging software, a new study suggests. A recent study by researchers at Ohio State University and University of California, Irvine found that workers who used instant messaging on the job reported less interruption than colleagues who did not.

http://www.sciencedaily.com/releases/2008/06/080603120251.htm