• Rob's Speech Stuff

    Dr Dobbs Article on Windows 7 Speech

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    http://www.drdobbs.com/windows/223101480?cid=RSSfeed_DDJ_All
  • Rob's Speech Stuff

    More fun With Microsoft Speech

    • 2 Comments
    Here’s some stuff you should check out: Dictation Resource Kit (DRK):  This is fantastic if you have a speech application that requires a specialized vocabulary.  For example, say you’re building a product for the medical or legal professions...
  • Rob's Speech Stuff

    I'm back on Speech!

    • 8 Comments
    Mwa, ha, ha, haaa!  Yes, I've (re) joined the Speech at Microsoft team (yay!) where all sorts of speech grooviness is happening, in bigger, better and cooler-than-ever ways (seriously!).  Years ago, when I started this blog, it was to talk about...
  • Rob's Speech Stuff

    My situation

    • 1 Comments
    Update Jan 22nd, 2010: The post below was written on May 8, 2009. While I haven't kept in touch with everybody who worked on Response Point, I can happily say that most of the people I have kept up with did move on to good jobs, many at Microsoft ( including...
  • Rob's Speech Stuff

    A tip for using Response Point with Exchange 2007

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    I posted on using Exchange with Response Point a few months ago: http://blogs.msdn.com/robertbrown/archive/2009/01/14/using-rp-with-exchange-2007.aspx Michael Forester just sent me this helpful note: > Good article but lacks details on how to...
  • Rob's Speech Stuff

    Sending calls to the auto attendant when the receptionist is on the phone

    • 1 Comments
    Cut/paste from http://telephonation.com/forum?func=view&catid=57&id=1630 Q: (From Bill) We just installed our first response point system and I have a quick question on getting a basic setup configured. The company has a receptionist group...
  • Rob's Speech Stuff

    Response Point technical webinar

    • 1 Comments
    I'll be doing a technical webinar for Microsoft partners this Friday morning. The RP blog already mentioned it , but figured I'd mention it here in case you missed it. Apparently you should click here to register ...
  • Rob's Speech Stuff

    Oh yeah, Twitter

    • 4 Comments
    2/2/2010. This is old. My actual twitter account is @robertianbrown. It turns out the wayt to get a decent account name is to use as much of your full name as you need to... before somebody else does. ----- I *finally* got onto twitter. Yes, I'll...
  • Rob's Speech Stuff

    Response Point in Comics?

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    I was fiddling around with clip-art in Power Point a little while back, and put together some comic strips to illustrate some ideas.  I figured the same technique could be used to demonstrate some Response Point concepts.  Here are some first...
  • Rob's Speech Stuff

    Quick tip - forwarding voicemail to multiple email addresses

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    Need your Response Point voicemail to go to more than one email address? Just enter multiple addresses, separated by semi-colon. For example: Don't recognise this screen? It's part of the Response Point Assistant. Take a look at this video about...
  • Rob's Speech Stuff

    SP2 has been updated to support speech barge-in

    • 1 Comments
    You wanted barge-in back. We heard you. It's back. Response Point SP2 now supports speech barge-in as a checkbox in the Configure Automated Receptionist dialog box: To install it.... Rather than supply a separate patch that would need to be...
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    Making 911 calls over VPN

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    We've had a few questions about this, so I want to clarify. When a 911 call is placed from a remote phone over a VPN using Response Point , the following sequence occurs: 1. A recorded message is played: “Unable to determine your current address...
  • Rob's Speech Stuff

    Streamlining your Automated Receptionist Greeting

    • 2 Comments
    (Don't ping me on barge-in right now - or at least, if you do, I don't have any more info yet. Hopefully soon. UPDATE 3/14/09: barge-in is supported in SP2 ) In the meantime, here's a nice technique for streamlining your Automated Receptionist greeting...
  • Rob's Speech Stuff

    Typo in custom URL whitepaper

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    There was a typo in the “ Configuring Customizable URLs in Incoming Call Notifications ” whitepaper. It incorrectly said the registry key is: “HKEY_CURRENT_USER\Software\Microsoft\Response Point” The correct key is: “HKEY_CURRENT_USER\Software\Microsoft...
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    Lots of New RP Technical Content

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    Lots of new and useful stuff. On the Response Point web site , click on " Technical & Resources ”: Then “ Learning Resources ” and/or “ Quick Guides ”: The learning resources contain: Whitepapers . Many of these are existing papers...
  • Rob's Speech Stuff

    Troubleshooting guide for SP2

    • 2 Comments
    Our Response Point SP2 trouble-shooting guide's been updated: http://download.microsoft.com/download/0/7/F/07FBEA5A-FEB7-4B27-92B0-8DD4CC3F3C53/RPTroubleshootingGuide.pdf Among a variety of updated topics, it also has the official word on Exchange...
  • Rob's Speech Stuff

    It’s Here – Response Point SP2

    • 7 Comments
    http://www.microsoft.com/responsepoint/SP2/default.aspx What’s new? The most visible new capabilities are: Intercom Remote phones can connect over a VPN The auto attendant can switch on/off automatically, according to a schedule. ...
  • Rob's Speech Stuff

    Trouble-Shooting Speech Recognition

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    (UPDATE 3/14/09: take a look at the 10 ways to optimize speech recognition quick guide.) There have been lots of posts all over the web about how cool Response Point ’s speech recognition is. But every now and then somebody tells us it’s not working...
  • Rob's Speech Stuff

    Using Response Point with Exchange 2007

    • 3 Comments
    We’ve heard this one a couple of times recently. You’ve configured your mail server settings in Response Point , provided an email address for your extension, called yourself and left a voicemail to test that everything works. If you received the voicemail...
  • Rob's Speech Stuff

    New RP ITSP in Canada

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    Good news for Canadian RP customers. Canadian ITSP SMB Phone recently completed their Response Point ITSP certification and is now providing digital phone service with RP in Canada. http://smbphone.ca/
  • Rob's Speech Stuff

    Free Webinar on Response Point & Related Stuff

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    I hear Tom's webinar series is worth attending: http://www.techtionary.com/microsoft/webseminars/ https://training.partner.microsoft.com/plc/details_nochrome.aspx?publisher=12&delivery=255099 https://training.partner.microsoft.com/plc/details_nochrome...
  • Rob's Speech Stuff

    RP Extension Ninja Skills

    • 1 Comments
    In Response Point, an "extension" isn't a physical phone. It's a user. You create users for the various employees and roles in your company, and you assign them to phones. If you want to get fancy, you can even put more than one user on a phone, or a...
  • Rob's Speech Stuff

    Quick reference for making phone calls

    • 1 Comments
    Here's another helpful page from the RP help files. It contains voice commands and their equivalent key strokes. Quick Reference: Phone Calls A Response Point phone has all the familiar buttons, plus a special button for accessing the Automated...
  • Rob's Speech Stuff

    Forwarding Voicemail to Email

    • 3 Comments
    I get asked this one fairly often: "how do I configure RP to send my voice mails to my email?". You need to do two things: Go into the Administrator app and configure RP with the details of an email server it can use to send voicemail. The Administrator...
  • Rob's Speech Stuff

    Voice Mail Capacity on Response Point

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    Here's a popular question: how many minutes of voice mail does Response Point hold? We compress voice mail down to about 100KB/minute. The current breed of Response Point base units reserve 100MB for voice mail. That's about 1000 minutes of voicemail...
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