February, 2009

  • Rob's Speech Stuff

    SP2 has been updated to support speech barge-in

    • 1 Comments
    You wanted barge-in back. We heard you. It's back. Response Point SP2 now supports speech barge-in as a checkbox in the Configure Automated Receptionist dialog box: To install it.... Rather than supply a separate patch that would need to be...
  • Rob's Speech Stuff

    Making 911 calls over VPN

    • 0 Comments
    We've had a few questions about this, so I want to clarify. When a 911 call is placed from a remote phone over a VPN using Response Point , the following sequence occurs: 1. A recorded message is played: “Unable to determine your current address...
  • Rob's Speech Stuff

    Streamlining your Automated Receptionist Greeting

    • 2 Comments
    (Don't ping me on barge-in right now - or at least, if you do, I don't have any more info yet. Hopefully soon. UPDATE 3/14/09: barge-in is supported in SP2 ) In the meantime, here's a nice technique for streamlining your Automated Receptionist greeting...
  • Rob's Speech Stuff

    Typo in custom URL whitepaper

    • 0 Comments
    There was a typo in the “ Configuring Customizable URLs in Incoming Call Notifications ” whitepaper. It incorrectly said the registry key is: “HKEY_CURRENT_USER\Software\Microsoft\Response Point” The correct key is: “HKEY_CURRENT_USER\Software\Microsoft...
  • Rob's Speech Stuff

    Lots of New RP Technical Content

    • 0 Comments
    Lots of new and useful stuff. On the Response Point web site , click on " Technical & Resources ”: Then “ Learning Resources ” and/or “ Quick Guides ”: The learning resources contain: Whitepapers . Many of these are existing papers...
  • Rob's Speech Stuff

    Troubleshooting guide for SP2

    • 2 Comments
    Our Response Point SP2 trouble-shooting guide's been updated: http://download.microsoft.com/download/0/7/F/07FBEA5A-FEB7-4B27-92B0-8DD4CC3F3C53/RPTroubleshootingGuide.pdf Among a variety of updated topics, it also has the official word on Exchange...
  • Rob's Speech Stuff

    It’s Here – Response Point SP2

    • 7 Comments
    http://www.microsoft.com/responsepoint/SP2/default.aspx What’s new? The most visible new capabilities are: Intercom Remote phones can connect over a VPN The auto attendant can switch on/off automatically, according to a schedule. ...
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