April, 2009

  • Rob's Speech Stuff

    A tip for using Response Point with Exchange 2007

    • 0 Comments
    I posted on using Exchange with Response Point a few months ago: http://blogs.msdn.com/robertbrown/archive/2009/01/14/using-rp-with-exchange-2007.aspx Michael Forester just sent me this helpful note: > Good article but lacks details on how to...
  • Rob's Speech Stuff

    Sending calls to the auto attendant when the receptionist is on the phone

    • 1 Comments
    Cut/paste from http://telephonation.com/forum?func=view&catid=57&id=1630 Q: (From Bill) We just installed our first response point system and I have a quick question on getting a basic setup configured. The company has a receptionist group...
  • Rob's Speech Stuff

    Response Point technical webinar

    • 1 Comments
    I'll be doing a technical webinar for Microsoft partners this Friday morning. The RP blog already mentioned it , but figured I'd mention it here in case you missed it. Apparently you should click here to register ...
  • Rob's Speech Stuff

    Oh yeah, Twitter

    • 4 Comments
    2/2/2010. This is old. My actual twitter account is @robertianbrown. It turns out the wayt to get a decent account name is to use as much of your full name as you need to... before somebody else does. ----- I *finally* got onto twitter. Yes, I'll...
  • Rob's Speech Stuff

    Response Point in Comics?

    • 0 Comments
    I was fiddling around with clip-art in Power Point a little while back, and put together some comic strips to illustrate some ideas.  I figured the same technique could be used to demonstrate some Response Point concepts.  Here are some first...
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