So today is my first official day in my new role as the Windows International Site Manager for the UK :)  So what does that mean? Well in my own words I am responsible for all aspects of the customer experience when you are visiting the Windows Help and How-To site.

http://windowshelp.microsoft.com/Windows/en-gb/default.mspx

Initially my focus is just on the above site, but as I get up to speed in the role, I plan to get better connected into the rest of the UK Windows Online properties, planning for how the web and online elements will help Windows customers even more in future versions of the product and then wider afield into some of the UK Windows communities that are online.

So why am I blogging, well for a number of reasons:

  1. To chart and share my own personal journey and experiences
  2. Connected better with any one visiting the web sites
  3. Highlight some of the new stuff and changes we will be making in the future, such as the recent postings on Windows Vista SP1 or PRODUCT(RED)
  4. Explain a little of what we do into the Windows Online International team

Already on this my first day I have filed a number of bugs I have spotted with the web site, some small such as incorrect capitalisation, others bigger such as incorrect links from the home page.  Also I have had a couple of conversations with internal stakeholders who will be helpful to me in making my role a success.

So if you have any comments on the UK Windows web sites let me know :)

Rob

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