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I am Microsoftie 4 ever (18+ years) working in Windows Services and Content team in the UK, my blog is mainly focused on the Windows family of products and trying to provide help pointers and resources for customers on our products.


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April, 2008

The blog of Rob Margel - Windows Help

Microsoftie 4 ever (18+ years) working in Windows Web Services and Content team in the UK. The blog is mainly focused on the Windows family of products and trying to provide help pointers and resources for customers on our products.
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  • The blog of Rob Margel - Windows Help

    The Semi-colon and is it dead?

    Posted over 5 years ago
    by Rob Margel
    • 4 Comments

    No this isn’t a topic that will end up in a Phythonesque dead parrot sketch. But over my morning black americano I was reading The Independent when I stumbled upon an article about punctuation, and a complaint from our French cousins that:

    "English writing style has killed the semi-colon; it’s too direct, they say."

    anyway it was quite an interesting topic (for a Friday) so I thought I would share it with you below.

    Punctuation: does it matter? - This Britain, UK - The Independent

    On the web site, one of my goals is to get good and consistent use of punctuation, grammar and spelling so the site is as professional and easy to understand as possible.  I don't always get it right as I am not an English language expert.  Recently I have been trying to find out the correct use of the colon and if you should have a capital following it. Some sites suggest in British English that it should always have a capital, and in others that it depends.  So my decision for now is get a level of consistency and try and get the capital correct.

    Whilst on the subject of language, check out the Microsoft Language Portal

    "...is designed to enable individuals and communities around the world to interact with each other and with Microsoft’s language specialists on matters related to computer terminology. "

    The site is really useful if you are looking for computer wording translations as well as providing (ripped form the blog posting below):

    • A search tool that allows you to search for English terms and shipped software strings in more than 90 languages
    • More than 30 style guides are available on the site for you to download for free
    • A feedback tool for you to use to give us your feedback on any term used in any of our products and technologies
    • Information on our terminology processes
    • Information on upcoming events and interesting terms

    Well worth a visit if you have to do any type of translation or localisation work.

    The Microsoft Language Portal team have a blog as well over at http://blogs.technet.com/microsoftterminologyforum/default.aspx

    Thanks to Mina, my French Canadian counterpart who sent me the information.

    Rob

    Technorati Tags: Semi Colon, Localisation, Microsoft Language Portal

  • The blog of Rob Margel - Windows Help

    Microsoft TVP Panorama shot

    Posted over 5 years ago
    by Rob Margel
    • 4 Comments

    Spurred on by my poor effort yesterday, I decided to give it another go today, and wandered out and took 5 shots (again on the E650) of the Microsoft UK main campus at Thames Valley Park.  After a bit of cropping I got the following much better (but not perfect result).

    Microsoft TVP campus panorama

    (Click on it to open up the full image 1.3Mb)

    So a better end product, I was surprised about how well it came out.  Pity about the foreground ropes not quite lining up, and clearly it was sunny when I took the first shot on the left.

    Rob

    Technorati Tags: Windows Live Photo Gallery
  • The blog of Rob Margel - Windows Help

    New set of headphones

    Posted over 5 years ago
    by Rob Margel
    • 3 Comments

    I am typing this entry whilst trying out my new headphones a set of Microsoft LifeChat LX-3000’s,

    image of Microsoft LifeChat LX-3000 headphones

    ...and I have to say I am very impressed so far with the sound quality.  I am no audiophile at all but the music is very crisp and clear, and most of all the background noise has disappeared due to the generous cups that envelope my ears :).  Although it feels odd to have these type of headphones as I am used to my Bose in ear phones for listening to music.

    Of course these will come into there own for chatting to friends and colleagues via messenger.

    One thing to mention was the install on my Vista notebook, I plugged them into a USB slot, Vista detected them within 2s and installed the drivers automatically and I had them setup and working within a few more seconds. Which all in all was a great and trouble free experience. I would highly recommend these to anyone wanting to listen to music, make calls or chat on there PC.

    One minor thing where the experience could be improved ever so slightly is that when I hover over the little speaker in the notification (or System Tray), it says I am running Microsoft LifeChat LX-3000,great. However the icon is the same standard speaker one rather than the headphone one!

    Currently listening to a little bit of Voodoo Chile by Jimi Hendrix, which sounds amazing :)

    Rob

    Technorati Tags: LifeChat, LX-3000
  • The blog of Rob Margel - Windows Help

    London Office Panorama

    Posted over 5 years ago
    by Rob Margel
    • 3 Comments

    Whilst outside the London offices, I took some pictures with my mobile phone (E650), with the plan of stitching them together later using the Create Panoramic Picture option using Windows Live Photo Gallery.  We have a great demo of this on the site at:

    http://windowshelp.microsoft.com/windows/en-gb/help/c7eed0fd-033d-4c9d-a304-656e8908430c1033.mspx

    So only the train back from Paddington I created the following, it is not as good as I would have liked but nether the less it is worth showing.

    msn office panorama

    (Click on it to open up the full image 1.1Mb)

    A couple of problems I encountered where (all my own fault)

    1. the obvious not keeping the phone straight issue!!

    2. there was actually 5 pictures but clearly the 2 edge ones didn’t over lap so Windows Live Photo Gallery ignored them

    3. the camera only shoots up to 2mb, which these days sounds a little low

    4. I should have done it in front of the big lamp post on the left

    Doing this on a cramped train was actually easier than I thought, thanks to the very easy to use software, even though the end result wasn’t great.

    You can get Windows Live Photo Gallery for FREE at http://www.microsoft.com/downloads/details.aspx?familyid=3c04d993-dbb4-4fb1-96dd-4b806a9ef1a4&displaylang=en&tm

    try it out :)

    Rob

    Technorati Tags: Windows Live Photo Gallery
  • The blog of Rob Margel - Windows Help

    April 29th for Windows XP Service Pack 3

    Posted over 5 years ago
    by Rob Margel
    • 2 Comments

    If you had not already heard April 29th is the scheduled date that Windows XP Service Pack 3 will be available via Windows Update and the Microsoft Download Center

    See the announcement over on the Technet Forums:Windows XP Service Pack 3 Released to Manufacturing - TechNet Forums

    There is a summary of what is in XP SP3 either in PDF or XPS here

    ‘Windows XP SP3 includes all previously released Windows XP updates, including security updates and hotfixes, and select out-of-band releases. Windows XP SP2 was released in August 2004. Since then, Microsoft has released hundreds of updates. Windows XP SP3 includes all of these updates.
    Microsoft is not adding significant Windows Vista functionality to Windows XP through SP3. However, SP3 does include Network Access Protection (NAP) to help organizations that use Windows XP to take advantage of new features in the Windows Server® 2008 operating system’

    Rob

    Technorati Tags: Windows XP SP3
  • The blog of Rob Margel - Windows Help

    March Most Visited and Tabbed Browsing

    Posted over 5 years ago
    by Rob Margel
    • 2 Comments

    Last month I highlighted the pages on the UK Windows Help and How-to site that had the most traffic. I have looked at the data for March now and there really is not much change except for the inclusion of the Windows Vista SP1 pages.  Lower down is the list.

    However looking at the data I couldn't understand why tabbed browsing was such a popular topic.  So after a quick bit of digging I think I have found the reason why. When you create a new tab in IE, you get a page with the following view...image

    ... and if you press the Lean more about tabs link it takes  you to the Internet section on the Windows Help and How-to site, which has a section on Using Quick Tabs at the very top. Mystery solved.

    At the same time I clicked the Show more tab shortcuts link and found a useful set of shortcuts for use within in IE.  I had been wondering how to tab between tabs and now I know CTRL and TAB.  Why I hadn't thought of that in the past I don't know but it had always bugged me how to do that.

    120x90_WHH_031508 comm_ad_120x90_02

    March top 10 Visited Pages

    1. Tabbed browsing: frequently asked questions
    2. Reorganize your home page tabs
    3. Using Quick Tabs in Internet Explorer
    4. Find which edition of Windows Vista you are using
    5. Demo: Using the web
    6. Learn how to install Windows Vista Service Pack 1(SP1)
    7. Demo: Desktop basics
    8. Repair or update a driver
    9. Enable Java in Internet Explorer
    10. What's included in Windows Vista Service Pack 1 (SP1)

    Rob

    Technorati Tags: Tabbed browsing
  • The blog of Rob Margel - Windows Help

    Windows Home Server

    Posted over 5 years ago
    by Rob Margel
    • 1 Comments

    Why would you want or need a server in your home? Well if you got more than one PC it is great for doing everything from sharing your music and videos and digital memories to backing up all those PCs in one place, automatically.

    We only have one current PC at home but are thinking of adding to this in the near future, plus both the wife and I have laptops that I am wondering if can be connected. So have been doing some looking around the Microsoft Web sites and have come across some useful stuff

    • Introducing Windows Home Server
    • Home Server team blog – it looks very US centric, but have subscribed to the rss feed.
    • Microsoft Home Server Forum
    • Slightly amusing site http://www.stayathomeserver.com/
    • A list of some available in the UK, I am not sure how exhaustive this is…

    I think it needs a little more research on my part before I make a decision but will let you know if I do…

    Rob

    Technorati Tags: Windows Home Server
  • The blog of Rob Margel - Windows Help

    Some great new Vista Demo’s

    Posted over 5 years ago
    by Rob Margel
    • 1 Comments

    Yesterday we put up six great new demo videos on the Windows Help and How-to site.  These are a new type of video to the ones we have traditionally have had.  They are short and very task specific and demonstrate in a step by step fashion using screencasting technology and voice over narration.

    • Install Windows Updates
    • Restore a driver to its previous edition
    • Repair or update a driver
    • Delete files using Disk Cleanup
    • Enable Java in Internet Explorer
    • Change desktop theme

    We would love to hear your feedback on this type (or any other) of video on the help and how to site. Actually any feedback on any aspects of the site are very much appreciated.

    Rob

    Technorati Tags: Vista Demo
  • The blog of Rob Margel - Windows Help

    Searching the Windows Vista Knowledge base

    Posted over 5 years ago
    by Rob Margel
    • 1 Comments

    It is not obvious but did you know that you can search the Windows Vista Knowledge Base (aka KB) directly from within the Windows Help and How-To site?

    No? well I don’t blame you as it is quite hard to discover!

    Search Vista KB First you have to click the little black triangle next to the search box, which then leads to a fly out where you can then select ‘Windows Vista Knowledge Base’ instead of the content on the Windows Help and How-to site.

    Now that you have found out about this little hidden (not intentionally) feature you may be wondering, so what? or what is the difference between the 2?

    The way I like to think of how what distinguishes the 2 different searches is as follows:

    • Search Windows Help and How-To for answers to questions on how to get the best from Windows, demos, tutorials, guides, common questions etc
    • Search the KB for technical issues and error messages, hardware related, downloads etc and give more detail about symptoms, causes and how to fix

    However there is content such as common error messages where we try on the Windows Help and How-To site put a less technical and more consumer friendly view on it vs the KB article which tends to be more technically written and targeted at a wider audience. Such as about error 80070003

    Windows Update error 8007003 Vs Error message when you try to download updates from Windows Update on a computer that is running Windows Vista: "Error 0x80070003 The system cannot find the path specified"

    The other thing to remember about the support Kb is that it is not just for Vista but for all our products.

    Rob

    Technorati Tags: Windows Vista, Knowledge Base, Help and How-To
  • The blog of Rob Margel - Windows Help

    Windows XP SP3 update

    Posted over 5 years ago
    by Rob Margel
    • 1 Comments

    Last week I posted about April 29th was the date when Windows XP SP3 would be available, well it seems it has been delayed for a while due to a...

    '...compatibility issue between Microsoft Dynamics Retail Management System (RMS) and both Windows XP SP3 and Windows Vista Service Pack1...'

    Read the full announcement on the Technet Forums

    Rob

    Technorati Tags: Windows XP SP3, Service pack 3
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