Hot on the heels of the UK Windows on twitter post from earlier is the news of this new account @MicrosoftHelps

We’re the official Twitter account for Microsoft Customer Service and we’re here to help you find answers and to help escalate your issues!”

This is hopefully a fantastic initiative by Microsoft and I just hope they don’t get overloaded with too many support requests.

Rob

p.s. yes it really is Microsoft Support http://support.microsoft.com/gp/gp_microsofthelps

Technorati Tags: ,