Using the is Microsoft Fixit: Your CD or DVD drive can't read or write media


Automatically diagnose and repair problems with your CD or DVD drive when trying to read or burn media

It fixes problems such as

  • Your CD or DVD Drive does not read or write and is shown as disabled
  • The media in your CD or DVD drive cannot be read
  • The media cannot be written to by your CD or DVD drive
  • You receive one of the following errors:

“A class specific or device specific driver is missing or corrupt
A CD or DVD drive cannot be found or is not connected
The CD or DVD drive is experiencing a problem that prevents it from working properly
The CD or DVD drive is not accessible via an assigned drive letter”

Read other troubleshooting problems for CD and DVD drives

Why doesn't my CD or DVD drive work?

Troubleshoot problems with DVDs and movies in Windows Media Center

Burning a CD (Video tutorial)

Open the Windows Media Player DVD troubleshooter