With this Microsoft fixit
http://support.microsoft.com/mats/windows_photo_and_slideshow_diag/en-us
“Automatically diagnose and repair problems when showing photos and slideshows with Windows Photo Gallery and Screensaver. Find other automated solutions What it fixes... System performance is slow when viewing a multipage TIFF file Can’t preview pictures in Windows Photo Gallery Windows Photo Gallery print picture preview color is reversed Pictures not showing when starting a slide show in Windows Photo Gallery for Windows Vista Windows Live Photo Gallery album download no longer works after upgrade from Vista to Windows 7 Windows Live Photo Gallery stops responding or will not start Image in Windows Photo Gallery is yellow on a Windows Vista-based computer Photos screensaver not working Choppy image transitions when viewing images using the Slide Show screensaver”
“Automatically diagnose and repair problems when showing photos and slideshows with Windows Photo Gallery and Screensaver. Find other automated solutions
Get more help for Windows Live and Windows Live Photo Gallery
Rob
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•Windows Live Photo Gallery album download no longer works after upgrade from Vista to Windows 7
Hi Patricia - are you seeing any specific error message?
rob