Why can't I find or install an app from the Windows Store?
Your preferences might be hiding apps. Set your preferences for the Windows Store.
Family Safety settings might be hiding apps because of age rating. Using Family Safety settings with the Windows Store.
Not all apps are available in every country or region.
The payment method associated with your account isn’t from the country or region you’re in. Change your home location
For some reason the app is no longer available in the Store.
Your PC’s processor is incompatible with the app.
Your PC doesn't meet the system requirements for the app.
Get more help for the Windows Store