I have a Microsoft Wireless Notebook Bluetooth Mouse 5000 for my laptop, when I go mobile. I like this mouse, because it doesn’t have an extra dongle that eats up a USB port. When I just booted my laptop up, my mouse wasn’t connecting. It had been working fine the last time I used it, several months ago. I tried to break the pairing from the PC and reconnect it, but it seemed like the process wasn’t completing. Windows 8 showed the mouse as a registered device, but the Green/Red pairing sequence kept happening on the mouse. I had been doing the pairing from the “classic” interface. I switched over to using the Metro version of the “devices” app, that can be found via “Settings”. When I repaired the mouse, it worked successfully.
This is the Metro screen I used to do the pairing.
Thank you. After much searching and many articles suggesting unnecessary actions (because they haven't seen your article), I deleted and reinstalled per your article, and the mouse worked immediately! I hope all others with the same problem find this page. (I have Samsung laptop with Windows 8)
This worked for me too - thanks!
yep it works, thx
And Me! THANK YOU!!
Thank you for sharing. I had a similar problem and could not solve it. But after reading your article I solved it inn 30 seconds!
Many thanks !!! I've search for entire HOURS in order to solve my problem and YOU, in 10 seconds, solve mine !!! Many thanks
After upgrading to Windows 8.1, I had the same problem. I tried everything (deleting drivers, bluetooth etc.), but nothing seemed to work. Finally I found your article and this solved the problem for me as well! Many thanks for sharing this info. Stupid Microsoft products...
Thanks...this is a great tip.
Thanks You So much....forever searching for driver updates and this is all i had to do(: lol so easythanks man
I can´t seem to read the entire article. What is the solution?
I can't figure out how to get to that screen. I could not find the option in Settings.
Dont understand why that works but it did!
This has been driving me crazy. You have saved the day!