Bill’s keynote at Convergence EMEA is going to focus on two topics – Role Based User Experience advances & Dynamics in the “Live Era”.
Role Based user experience advances. We continue to raise the bar when it comes to user experience advances. The coming together of Office and Dynamics user experience to drive role based productivity is core to our vision. Today Bill will showcased the next generation UX that will first ship as part of Dynamics NAV 5 and will incorporate metaphors from both Office 2007 & Vista and more importantly is a complete redesign of the ERP user experience centered around roles, processes and tasks vs data views.
Dynamics in the “Live Era”. Our efforts in LIVE is an extension of our focus on business productivity, by providing online business process services, collaboration and community. Microsoft Dynamics LIVE CRM is the first example of how customers will first experience Dynamics LIVE. The first processes we are taking online are – sales, marketing and service. We are now close to our early access release of the Dynamics LIVE CRM service. We will also show two additional services - Ad Center integration that enables closed loop online campaign mgt as well as integration with Sharepoint services (such as Office LIVE) to enable collaboration.
We demoed community futures. We will have a rich set of learning tools in the form of online forums, tutorials and best practices based on each user’s industry, role, geographic location and language. We are going to use some very cool Windows LIVE technology such as LIVE Q&A to enable our Dynamics LIVE community features.
With the coming of Dynamics LIVE CRM, additional services such as Ad Center integration, Sharepoint services for collaboration, SPLA announcement for ERP products that enable choice for our customers… we are well on our way to make Dynamics a core part of the overall push towards SaaS. What is the next online business process you would like to see as part of Dynamics LIVE? Feedback/discussion on this would be welcome. We have some exciting work already on the way here…