No more hassles to call into Microsoft Product Support services for any Hotfix...no more getting a case created just for a hotfix....no more waiting in the Queue to get a support professional to deliver you a hotfix. Ain't it a good news :-)
Recently Microsoft has come up with an online request submission for Hotfix. To obtain a Hotfix, you need to submit your request via this form to Microsoft Online Customer Service and Support – you can expect to receive a download link via email from Microsoft within 8 business hours.
Online Request for Hotfix: https://support.microsoft.com/contactus2/emailcontact.aspx?scid=sw;en;1410&WS=hotfix
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