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  • Blog Post: Backing up ASP.Net configuration files

    Recently I authored a fast publish KB article on backing up configuration files for ASP.Net on IIS 6/7. http://support.microsoft.com/kb/2434810 If you would like PSS to write on more topics that may interest you please put up your suggestions. HTH
  • Blog Post: Microsoft Professional Advisory Services

    As per the excerpt in the link below: Professional Advisory Services is an hourly, fee-based, consultative support option that provides proactive support beyond break-fix product support needs. Typical Advisory Services cases involve providing recommendations or best practices to solve problems leveraging...
  • Blog Post: A simple exe to find DEBUG build for managed modules and DEBUG attribute in Web.Config for Web applications in IIS 6/7

    CAVEAT: Some stories before I get to the point, so you may want to skip to the end. We in Microsoft PSS get lot many cases on a daily basis which are related to performance issues with Web applications developed using ASP.Net and hosted on IIS. Based on my experience with debugging these issues many...
  • Blog Post: IIS ASP.Net Developer Support Group comes with its own Weblog

    Recently we have come up with a dedicated blog site for IIS support group. Our aim is to include topics which will be of relevance to end users with regard to troubleshooting, and technical readiness for IIS ASP.Net including the latest in offering i.e. IIS 7.0. Using this as a medium we will try to...
  • Blog Post: My turn will get over too...

    [Non Technical] Recently I got an extra responsibility to be an On-call engineer for IIS/ASP.Net support for one week apart from my daily work schedule. And I never realized what toll it can take on me until I took over it. Basically an On-Call engineer has to be available during the Night hours...
  • Blog Post: Hotfix available at a click...no more calls required to PSS!

    No more hassles to call into Microsoft Product Support services for any Hotfix ...no more getting a case created just for a hotfix....no more waiting in the Queue to get a support professional to deliver you a hotfix. Ain't it a good news :-) Recently Microsoft has come up with an online request submission...
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