Security Tips & Talk

Tips about computer security, online safety, and privacy

Report the Microsoft phone scam

Report the Microsoft phone scam

Rate This
  • Comments 22

An anonymous blog reader writes:

“Someone keeps calling me every other week claiming to be from Microsoft tech support. They even gave me a number to call back. Can't we report them?”

Yes. Learn about how to report phone fraud in the United States. Outside of the US, contact your local authorities.

Microsoft is aware of this scam and is investigating it. For more information, see Avoid tech support phone scams.

Comments
  • I RECIEVED A PHONE CALL ON JUNE14, 2011 FROM A PERSON WHO SAID THEY WERE FROM MICRO-SOFT. THEY TOLD ME MY COMPUTER WAS GOING TO CRASH, AND THAT I WAS TO GO TO THE RUN PROGRAM AND TYPE IN .. REFETCH VIRUS.

    I ASKED THEM HOW DID THEY RECEIVE MY NUMBER ALONG WITH MY NAME. THEY TOLD ME THEY DIDN'T KNOW AND THAT I WAS IN DANGER OF HAVING MY COMPUTER CRASHING.......... I BECAME LEARY OF THIS AND HUNG UP.

    CAN YOU PLEASE TELL ME IF THIS IS A PHONE SCAM OR IF IN ACTUALLITY IT WAS A VALID PHONE CALL. I HAVE NEVER RECIEVED A PHONE CALL IN THIS NATURE EVER AND AM WONDERING IF THIS ACTUALLY HAPPENS? I HAVE THE NORTON SECURTIY AND IT TELLS ME AFTER A COMPLETE SCAN THAT I AM PROTECTED. I TOLD THEM THIS AND THEY WENT AHEAD AND TOLD ME THAT EVEN THOUGH I HAVE THIS TYPE OF PROTECTION THAT SOME VIRUS'S ARE EMBEDDED OR HIDEN             YET I CHOSE TO HANGUP AND AM CONTINUING TO MONTIOR MY SYSTEM BY DOING COMPLETE SYSTEM SCANS.......... PLEASE CONTACT ME IF THIS IS A SCAM.....TY

  • I have had a phone call from a telemarketing company called

    www.eprotectionz.com

    The person was Riin Love.

    Is this a fraudulent call?

  • I was sucked in to allowing Omnitech support, who claimed to be phoning on your behalf, access to my computer to "fix" my problems.  How can I now safeguard my computer from their hacking information

  • Yup they have rung me too, I insisted they prove who they said they were and asked them to email me from Microsoft to prove it.  They said they couldn't and hung up.  Very annnoying.  Tech support said they try and connect to your PC to download software which they then charge you for.  1471 gives number witheld (of course)

  • IS THIS FOR REAL OR IS IT A FAKE

    Subject: FW: DATA UPDATE 2011 ( FINAL NOTICE )

    This is the second time I have received this email. I think is a scam or pilshing or what ever they call it. I would think Windows Live wouldn't be using a msn account and they would not call themselves (fashiongirl_mp.) What do you think, I'm not going to fill it out.

    Chris

     ChRiS

    --------------------------------------------------------------------------------

    From: fashiongirl_mp@msn.com

    Subject: DATA UPDATE 2011 ( FINAL NOTICE )

    Date: Wed, 15 Jun 2011 12:30:31 -0700

    Our email service is changing!  To ensure you continue to receive important emails regarding your Hotmail  service, you’ll need to please confirm your E-mail by filling out your Login Info below after clicking the reply button or your account will be Automatically changed and suspended within 24 hours for security reasons.

    Full Name:....................................

    User Name:....................................

    Password:........................................

    Date Of Birth:.........................................

    Country Or Territory:.............................

    No one likes getting SPAM (unsolicited email), and email filters and SPAM blockers can be working overtime to protect you.  However, aggressive SPAM filters can sometimes block legitimate emails — emails you really want.

    Subject: FW: DATA UPDATE 2011 ( FINAL NOTICE )

    This is the second time I have received this email. I think is a scam or pilshing or what ever they call it. I would think Windows Live wouldn't be using a msn account and they would not call themselves (fashiongirl_mp.) What do you think, I'm not going to fill it out.

    Chris

     ChRiS

    --------------------------------------------------------------------------------

    From: fashiongirl_mp@msn.com

    Subject: DATA UPDATE 2011 ( FINAL NOTICE )

    Date: Wed, 15 Jun 2011 12:30:31 -0700

    Our email service is changing!  To ensure you continue to receive important emails regarding your Hotmail  service, you’ll need to please confirm your E-mail by filling out your Login Info below after clicking the reply button or your account will be Automatically changed and suspended within 24 hours for security reasons.

    Full Name:....................................

    User Name:....................................

    Password:........................................

    Date Of Birth:.........................................

    Country Or Territory:.............................

    No one likes getting SPAM (unsolicited email), and email filters and SPAM blockers can be working overtime to protect you.  However, aggressive SPAM filters can sometimes block legitimate emails — emails you really want.

    Thank you for choosing Windows Live.  Your business is important to us.

    The Windows Live  Hotmail Team Member Services

    Thank you for choosing Windows Live.  Your business is important to us.

    The Windows Live  Hotmail Team Member Services

  • its a scam adam tuk money from me 429$

  • I received a phone call at 7pm from eprotectionz.com and unfortunately they caught me at a weak moment and I went along with the procedures. I was a bit uncomfortable with the whole idea but after asking a lot of questions it seemed they knew what they were talking about. I now worry this is a scam and want to know how to go about getting my money returned.I am in Western Australia.

    Thanks Shona.

  • I received one saying it wasMicrosoft responding to a Report I had sent in following a program crash. Led me into sytem administrator tools then logs where of course there was loads of error reports and warnings. Wondering what the next move was he tried to lead me to the "Search box" in Start and type in as he read slowly www.ammyy.com which I just wrote down and asked if that was a Microsoft site and what was there. Apparently it was a tool to fix my computer!!! I said I'd just Google it if he could hold the line but it went dead of course.

  • I had a call this afternoon,14 July, the guy said he was calling from Microsoft and was I aware my computer was at great risk, I have to have my computer on, sitting in front of it and he will guide me through sorting it out. I said I wasn't interested and hung up on him. I have had a lot of these calls in the past and have hung up on them all.

  • When I get this type of call I just keep these people on the phone as long as I can and don't alow them access to my computer this way it is costing them money and time.

  • I keep getting a call with the caller claiming to be from microsoft windows. They say that they are calling to correct a complaint that microsoft keeps getting about windows. They try to get me to connect to a program called Ammy wich gives remote connections to my computer. Have you heard of this program. The caller nsays this way they can get rid of all the warning that are in the hard drive and error messages.

  • I have the phone number out of California that called saying they were from Microsoft.  They called themselves Interserver Management Services, phone number 1-760-705-8888.  They told me I had to change my e-mail address, to prevent someone stealing my banking information, etc and a bunch of other stuff.  I told them to call back today because I didn't know anything about the computer.

  • I eceived the now infamous call from MS Technical today (20 July 2011). It contained the usual warning about my PC crashing if I switched it on. I had read the MS security News Letter so I knew what i was dealing with. I had not the time to try to find out more so I asked him to call back tomorrow. I don't suppose he will.

  • I just received a call telling me that they received notifications from Microsoft that my computer had viruses.  The # that the call was from was:  1404-410-2396.  The person had a very big accent!!!  Be leary!!!  DO NOT DO ANYTHING THEY TELL YOU TO DO!!!

  • And again ....I was also suckered into this scam 20.7.11. They looked into my computer & then i panicked & n plugged from internet but only after several minutes of them interfering!  Didn't give financial info but said computer gone to be fixed, hopefully!. Is my personal/banking information safe?  Can they get info from email account?  Got phone no, it worked hey and they rang me again earlier.  

Page 1 of 2 (22 items) 12