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Beware of “confirm your account” scams

Beware of “confirm your account” scams

  • Comments 18

Last week a member of our team shared a phishing scam that she’d received in her personal email account. The bogus email claims to come from Microsoft and asks the recipient to respond to the email with their user name and password to avoid permanent cancellation of their account.

This is a scam. Microsoft never asks for user names and passwords in an email. For more information, see How to recognize phishing email messages, links, or phone calls.

Here’s what the scam looked like, so you can avoid it. If you think your Hotmail or Windows Live Mail account has already been hacked, you can take steps to recover it.

Comments
  • hi in this area we are gettin phone calls which dont say who they are. indian accsents.  we just pull the phone down.

    dwc

  • The crooks are going even lower tech - calling offices and saying there's a Microsoft security risk and we should go to the computer and follow their instructions.  We've had two calls in two days at our office but never got far enough to find out what they wanted us to do - I'm assuming go to some phishing site.

  • I recently purchased a new Dell computer from Best Buy with Windows 7 home. Windows had a program called Skype preinstalled which I never signed in for and I deleted it on the first day! Recently my bank account shows that Skype has already taken $40 from my account, WHY? And how did they get my credit card number, this is fraud and since Skype is a division of Microsoft and you installed Skype you are responsible for my credit card being highjacked...

  • I have received the very same thing today....  I replied with I use my account everyday.

    I got this from: acct.updatecenter20@hotmail.com

            Hotmail Customer Care needs you to reconfirm/provide your full and complete and correct account details which includes your  User-Name, Password,Date of Birth,Country and Occupation for verification to avoid closure  of your Hotmail account. Please you are advised to co-operate for the  last time.

    Thanks,

    Mgt

  • I too have received this email. I cant find any reference which is easy to see on the microsoft website stating that microsoft will never ask you to confirm the info that is requested in this email.

  • Yes,I fell for it and gave them the information. I will now change my info before I get scammed again.

  • I was hacked when I gave my info and all my e-mail, all 30 pages is gone. Forever?

  • I received the above email scam and marked it as phishing.  It was a dead giveaway because the email address was somebody's personal email address.  I hope people don't fall for this.  Maybe MS should spread the word by posting something on their home page?

  • I have received two scams testerday and today I received one regarding my live account and other just in general asking for password details etc.

  • Recently my bank account shows that Skype has already taken $40 from my account, WHY?

  • I received this today as an attachment in my email.

    MICROSOFT AWARD TEAM,

    MICR0SOFT SOUTH AFRICA (SANDTON CITY) 111 NELSON MANDELA ROAD, SANDTION, JOHANNESBURG,

    SOUTH AFRICA.

    Batch: 78536MT

    Dear,

                                                                                           WINNING NOTIFICATION

    We happily announce to you the draw of the Microsoft International programs held on last month Your email address as indicated was drawn and attached to ticket number 00873282727499 with Serial numbers MDB/002 0869958/09 and drew the Lucky winning numbers 19-45-87-36-76-38(77), which subsequently won you the lottery in your category. You have therefore been approved to Claim a total sum of US$2,000,000.00{TWO MILLION UNITED STATES DOLLAR ONLY} in cash credited to file REF NO. : MDB/929/09. This is from a total cash prize of US$10,000,000.00 (TEN MILLION UNITED STATES DOLLAR ONLY) All participants were selected randomly from Worldwide Web site through computer draw system and extracted from over 100,000 email addresses of companies and Individuals. Our agent will immediately commence the process to facilitate the release of your fund as soon as you contact him. To begin your claims therefore, you are advised on final notice and as a matter of urgency, to contact our licensed and accredited Claim agent, for the Processing of your prize awards winning and payment to your designated bank account after all statutory Obligations have been concluded satisfactorily.

    To file for your claim, Please Contact your fiduciary agent:

    NAME:  BARRISTER ALEX GENNADY

    PHONE: +27-73-639-4004

    E-MAIL: alexgennady@gala.net

    You are advised to contact your fiduciary agent with the following details to avoid unnecessary delays and complications:

    1. Your full names……………………………………………………………………………..

    2. Sex………………………………………………………………………………………………..

    3. Your address……………………………………………………………………………......

    4. Your country………………………………………………………………………………….

    5. Nationality……………………………………………………………………………………..

    6. Your fax………………………………………………………………………………………….

    7. Home phone number………………………………………………………………………

    8. Mobile phone number…………………………………………………………………….

    9. Occupation………………………………………………………………………………………

    10. Your age……………………………………………………………………………………….

    11. Your ref: number…………………………………………………………………................

    12. Your lucky winning number…………………………………………………...................

    13. Serial numbers………………………………………………………………………………….

    For the purpose of confidentiality, be advised not to disclose your winning details to the public until your claim has been processed and your prize money remitted to your designated bank account. This is part of precautionary measures to avoid double claim or misuse of this program by some social miscreants.

    Sincerely,

    Dr. Elizabeth Henning (Microsoft Promotion director)

                                                                                                    ©2011 Microsoft Corporation

  • I received this today(Dec-10-2011) in my Inbox, not filtered as Spam or caught by Phishing filter;

    ---------------------------------------------------

    Windows Live logo shown at top of email

    ---------------------------------------------------

    Dear user@hotmail.com,

    This e-mail has been sent to you by WindowsLive Hotmail to inform you that we were unable to verify your account details. This might be due to either of the following reasons:

    1. A recent change in your personal information. (eg:  address, phone)

    2. Submitting incorrect information during register process.

    Due to this, to ensure that your email service is not interrupted, we request you to confirm and update your information today by following the link below

    login.hotmail.com/.../login_verify2

    If you have already confirmed your  information then please  disregard this message.

    Regards,

    Hotmail member services

    Thanks for your cooperation.

    ---------------------------------------------------

    If you hover over the link for the hotmail login, it points to the followig url;

    www.tatsuno-newmen.com/.../index.php

    Users should be aware that Microsoft does not solicit user information in this manner and would be advised to delete an email such as this just as a precaution.

    I tried to find a place where I could email a copy of this message to the Microsoft Security team, for over 1 hour on various Microsoft sites, but could not find one!!! Microsoft, leverage the capability of your user-base to help you combat the phishing/spam and in the process further educate the user base. Microsoft should consider using MessageLabs spam filtering software from a corporate end user protection standpoint. Hope this was integrated into the Symantec email filtering option that you are now using.

    Regards,

    Concerned Netizen    

  • I had the same sort of thing happen to me but i knew it was bogus.They sent me an e-mail supposedly from Paypal and to look at the web page it was identical to a normal Paypal page.They asked me to confirm my credit card number and as with yourselves Paypal never asks you for your credit card details.They do`nt have to they already have them.So be careful people there`s a lot of nasty people out there!Regards Alan Ruscoe.UK.

  • just got a call from someone telling me my computer was infected, I should go turn it on and they will help me fix it.  I asked them who they were and they said "New York".  Asked again and they said "Brooklyn".  Asked what company and they said "Windows Support Center".  Obviously bogus.  Phone number they called from is 510 943 3040 if anyone is investigating.  

  • As the old saying goes, If it sounds too good to be true, it probibly is

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