Security Tips & Talk

Tips about computer security, online safety, and privacy

Get free or paid support for your malware problem

Get free or paid support for your malware problem

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Is your computer running slowly? Are programs starting unexpectedly? Is the activity light on your broadband or external modem constantly lit? Does it sound like your computer's hard disk is continually working?

If you answered “yes” to any of these questions, your computer might be infected with malware.

Scan your PC for viruses

If you suspect that your computer has a virus, you can download the Microsoft Safety Scanner. The Microsoft Safety Scanner is a free downloadable security tool that provides on-demand scanning and helps remove viruses, spyware, and other malicious software.

Download the Microsoft Safety Scanner

Get help from the Microsoft forums

If you’ve scanned your computer and you can’t get rid of the virus, you might be able to get free help from the Microsoft Community. Check out the Viruses and Malware forum.

Get help from a Microsoft Answer Tech for $99

If you want to pay for help, a Microsoft Answer Tech can help track down viruses, malware, and spyware.  

Chat with an Answer Tech now

  • Ted, I cannot believe that you've never had a virus in 23 years since there is so many hackers out there.

    BTW  - do you ever scan your computer with a virus or malware program?  Might be a good idea to find out

    if your PC is clean.  

  • I had a virus once .. at least I thought it was a virus until it started spreading. I thought my ports were safe from a back-door virus but, boy, was I wrong. Once it got inside, it was all downhill from there.

  • Whne I trun my computer o the entire screen fills with a dark blue and black space like graphic design by Intel Compatability.  Sometimes I am able to delete it by using the Esc button and hitting the windows button for Windows 7 to download.  Othertimes it takes 5 minutes for the Intel to disappear. How can I permantly remove this Intel from my screen??  I also think it slows down my high speed Internet.

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