Security Tips & Talk

Tips about computer security, online safety, and privacy

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  • Blog Post: What is a trusted device?

    When you try to view or edit your credit card details or other sensitive information in your Microsoft account, you might need to enter a security code first, to make sure that only you can get in to your account. But you can designate a computer or other device as a trusted device . On trusted devices...
  • Blog Post: Get help with your Outlook.com questions

    We receive lots of comments and questions from people who are having trouble signing in to their accounts. Although we can’t answer all of your questions individually, you might find solutions on the following pages. Click the problem you need help with: Forgotten password and other sign...
  • Blog Post: The best time to change your password is now

    You can reduce your chances of being hacked by regularly changing the passwords on all the accounts where you enter financial or other sensitive information. Set an automatic reminder to update passwords on your email, banking, and credit card websites every three months. Different sites have different...
  • Blog Post: Microsoft won’t ask for your credit card to unblock your email account

    Tom asks: I’m getting messages from Microsoft about my email account. The messages say that my account is blocked and I can only unblock it with a credit card number. Is this legit? No, these messages sound like a phishing scam , a type of identity theft designed to steal your personal information...
  • Blog Post: 3 ways to help protect your Microsoft account

    A Microsoft account—formerly known as a Windows Live ID—is the combination of an email address and a password that you use to sign in to services such as Xbox LIVE and Outlook.com, as well as devices such as Windows Phone and computers running Windows 8. If you think your Microsoft account...
  • Blog Post: There is no Hotmail Maintenance Department

    Cassie writes: I received an email from the Hotmail Maintenance Department requesting personal information verification. The message included a PDF file. Is this a scam? Yes. This is one of many types of email cybercrime, also called phishing . Cybercriminals often use the Microsoft name to try...
  • Blog Post: Top 5 online safety tips for summer

    To help stay safe on your travels this summer, we recommend these Internet safety and privacy tips. Make sure your laptop or tablet has up-to-date antivirus and antispyware software installed. Windows 8 includes antivirus protection that’s turned on by default. If your computer isn’t...
  • Blog Post: Help! My email’s been hacked

    If you use Outlook.com or Hotmail and think your account has been hacked , you should act right away to help protect your Microsoft account . If you can still access your Microsoft account, sign in and immediately change your password. For Outlook.com, go to the Password and Security section; for...
  • Blog Post: Privacy in Outlook.com

    If you use Hotmail, you might have seen a message that says your mailbox can be upgraded to Outlook.com . In addition to a new look and feel and tools to help you be more productive, Outlook.com offers more privacy. You’re in control of your data, and your personal conversations aren’t used...
  • Blog Post: Try Outlook.com

    Outlook.com is Microsoft’s new free cloud email service for personal use. You can use Outlook.com with the Outlook desktop application, via the web at http://outlook.com , or via other email apps that support Exchange ActiveSync or POP3. The new Outlook.com offers several security and privacy...
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