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Detect and remove spyware
Spyware is a general term used to describe software that performs certain actions—generally without appropriately obtaining your consent—such as: Advertising Collecting personal information Changing the configuration of your computer If your computer is running Windows 8...
17 Dec 2013
3 ways to speed up your PC
Here are three ways to speed up a sluggish computer. 1. Scan your computer for viruses If your computer is slow or restarts often, it could be infected with a virus or other malicious software . If you have Windows 8, you can use the built-in Windows Defender to help you get rid of a virus or...
15 Oct 2013
Get free or paid support for your malware problem
Is your computer running slowly? Are programs starting unexpectedly? Is the activity light on your broadband or external modem constantly lit? Does it sound like your computer's hard disk is continually working? If you answered “yes” to any of these questions, your computer might be infected...
24 Sep 2013
There is no Hotmail Maintenance Department
Cassie writes: I received an email from the Hotmail Maintenance Department requesting personal information verification. The message included a PDF file. Is this a scam? Yes. This is one of many types of email cybercrime, also called phishing . Cybercriminals often use the Microsoft name to try...
13 Jun 2013
Counterfeit software likely to contain viruses
Results of a recent study conducted by the International Data Corporation (IDC) found that one in three consumers with counterfeit software installed on their home computer will be infected with malware in 2013. Additionally, consumers worldwide will spend 1.5 billion hours and $22 billion identifying...
28 Mar 2013
The best New Year’s resolutions for your PC
Perhaps you're making wise plans to lose weight, exercise more, or quit smoking in 2013? While you’re at it, you can follow our resolution recommendations to help protect your privacy and safety online. Make sure all your passwords are strong , and change them regularly. Use long phrases...
1 Jan 2013
Beware of deceptive downloads
The Microsoft Security Intelligence Report (SIR ) analyzes online threats using data from Internet services and over 600 million computers worldwide. Volume 13 of the SIR is now available and focuses on vulnerability disclosures from the first and second quarters of 2012. A featured article, Deceptive...
18 Oct 2012
Important security information for your small business
A computer virus is bad news for anyone, but it can be especially devastating to a small business. Microsoft Small Business Support Center resources include a free step-by-step guide to help you protect your computers from spyware, viruses, Trojans, and rootkits. The interactive guide will help...
13 Sep 2012
Avoid scam phone calls
Gabby writes: I just wanted to let you know that I received a phone call this evening from a guy called “Daniel” from “Technical Maintenance of Microsoft Windows.” He said that Microsoft had received error messages from my computer and he asked me to turn my computer on and...
22 Aug 2012
17 percent of PCs have no anti-virus protection
According to a new study by McAfee Research , one in every six personal computers has no working anti-virus protection. Without anti-virus software your computer is vulnerable to viruses , spyware , and other malicious software. In March of this year, the development tools and data services company...
21 Jun 2012
Don’t click text message spam
Several readers have contacted us lately about suspicious text messages that they’ve received on their smart phones. Some of these messages appear to be from Microsoft , Starbucks, Best Buy, or other well-known companies and are designed to trick you into clicking links with lures of free gifts...
31 May 2012
Beware of tax scams
It’s officially tax time in the United States again. We’ve reported here that tax scams arrived early this year. Tax scams come in many different forms. Some scams are attempts to spoof the IRS to convince you to click malicious links or attachments. Other scams offer tax preparation help...
6 Mar 2012
Protect yourself from online tracking
Third-party websites have the ability to track your online behavior and share this information without your knowledge or consent. Tracking Protection , a new feature in Internet Explorer 9 , lets you choose which third-party sites can receive your information and track you online. When you add a Tracking...
16 Feb 2012
Beware of bin Laden malware on the web and in email
If you’re searching for news about or pictures of Osama bin Laden, you might find malware instead. This week the FBI warned computer users to be especially careful of emails that claim to show photos or videos of bin Laden’s death. Cybercriminals are quick to put up fraudulent websites...
4 May 2011
Improve security for your Windows 7 computer
We were browsing through the Windows online help pages this week and came across an excellent source of information for Windows 7 security. Want to know more about how to prevent viruses and spyware? Want to make sure your web browser can help protect you against phishing scams and other fraud? ...
23 Feb 2011
Avoid scams through your phone
We recently received this email message from a reader: "I got a call from someone who said that he was from 'Windows Technical Department Support Group.' He said he was calling to fix my security system. He wanted me to log onto a website so he could walk me through a process that would give him...
4 Jan 2011
How to uninstall Microsoft Security Essentials
We've received some email from blog readers who want to uninstall Microsoft's no-cost antivirus and antispyware software ( Microsoft Security Essentials ). If you've had trouble removing the program, see How to manually uninstall Microsoft Security Essentials if you cannot uninstall it by using...
29 Oct 2010
Free virus protection for your small biz
Microsoft Security Essentials (free antivirus and antispyware software) is now available for small businesses. Small business owners can download and install Microsoft Security Essentials for no cost. For more information, see Microsoft Security Essentials available to Small Businesses on October...
16 Oct 2010
Hey! Did MSN hijack my browser?
Did your home page or search page suddenly change to MSN or another Microsoft website? If you use Microsoft Security Essentials , Windows Defender, the Microsoft Malicious Software Removal Tool , or other anti-malware software from Microsoft, these tools might have detected browser hijacking software...
27 Sep 2010
Do I need both Microsoft Security Essentials and another antivirus software program?
A reader recently asked us if they need both Microsoft Security Essentials (free antivirus and antispyware software) and another security suite that requires a paid subscription service. The short answer? No. The long answer? Microsoft Security Essentials is free software that helps protect against...
8 Sep 2010
CSI Microsoft: Disc “fingerprinting” helps catch counterfeiters
Pirated or counterfeit software can put your computer at risk for viruses , spyware , and other kinds of unwanted software. This can happen in at least two different ways: Malicious software could be written into the code of the pirated software, or the software could prevent you from getting critical...
9 Aug 2010
Click Fraud: Cybercriminals want you to ‘like’ it.
You probably already know not to open suspicious looking email attachments and not to send money to foreign princes proffering elaborate sob stories. But the tiny images that you can click on your favorite websites are safe, right? Not necessarily. Cybercriminals can create fake links even...
8 Jul 2010
Microsoft Security Essentials rated "the best" free option for finding new malware
The popular technology site lifehacker reported the results of independent testing by AV-Comparatives.org showing that Microsoft Security Essentials is the best at "figuring out what's bad—while also avoiding annoying false positives." Download a copy of the test results from the lifehacker site...
9 Jun 2010
What is Win32/FakeRean?
Our friends on the Microsoft support team tell us that they’ve heard a lot of complaints lately about Win32/FakeRean , a rogue antivirus program that claims to scan your computer for viruses and spyware and displays fake warnings. Win32/FakeRean isn’t new. According to the Microsoft Malware...
25 May 2010
Get virus help from a local security expert
If you think your computer has been infected with a virus , spyware , or other malicious software there are a few steps you can take to help remove it: Visit Microsoft Update and install the latest updates. If you currently use antivirus software , visit the manufacturer's website, update your...
9 May 2010
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