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  • Blog Post: Cloud Computing Webcast Series - 'Connecting the Deskless Worker for the Retail Industry'

    I will be talking about Cloud Services for the Retail industry on Monday, Jan 25 at 9am PST. Join me in the hour long session and I would love any feedback, comments and suggestions. I will post the final deck on the webcast link as well as on SlideShare. Feel free to tweet live comments using the #MSCloud...
  • Blog Post: SharePoint 2010: Developer Platform White Paper

    Just released, a great resource for retailers looking at using SharePoint as a developer platform: An Introduction for ASP.NET Solution Architects by David Chapell. This white paper provides an overview of the SharePoint 2010 Developer Platform for ASP.NET developers. LINK
  • Blog Post: Grocery Retailer Uses Business Intelligence to Strengthen Supplier Negotiations

    Grocery retailer Waitrose needed a more efficient business intelligence solution to support buyers’ daily decisions. It designed a solution based on Microsoft® technologies, which pulls reporting and analysis into one place. Buyers can quickly access crucial trading figures and supplier data for use...
  • Blog Post: Windows SharePoint Services 3.0 Application Template: New Store Opening

    The New Store Opening application template helps a team manage the opening of new store locations or re-modeling of existing store location. The site provides a single location to manage tasks, issues, and documents for all store opening processes, enabling end users to view relevant information and...
  • Blog Post: Centralizing and Sharing Business Intelligence

      This technical white paper features the Microsoft CBI (Consolidated Business Intelligence) portal as the context to discuss how Microsoft IT uses Microsoft Office SharePoint Server and Microsoft business intelligence products to help business units within Microsoft to make better and faster decisions...
  • Blog Post: Unified Communications in Retail from Clarity Consulting

      Excellent demo of a fully Hosted Customer Interaction Management Platform from Clarity Consulting: http://connect.claritycon.com/
  • Blog Post: Microsoft Online Dedicated Service Descriptions

    Microsoft Online Services provides dedicated, enterprise-level hosted solutions for e-mail, collaboration, instant messaging and Web conferencing. Services are delivered from a highly reliable network of Microsoft data centers on servers systems dedicated to individual customer—enabling customers to...
  • Blog Post: Stories about SharePoint in Retail: Specialty Retailer Smoothes Operations for Improved Productivity and Future Profits

    Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication...
  • Blog Post: Stories about SharePoint in Retail: Craft Brewer Stays Connected with its Sales Force

    New Belgium Brewing, one of the most innovative and fastest-growing craft brewers in the United States, has long used information technology to help meet its commitments to environmental stewardship, employee empowerment, and the bottom line. To help keep a close eye on inventory sales and costs, New...
  • Blog Post: Stories about SharePoint in Retail: Major Tire Company Adopts Collaboration System with Faster Search

    With over 5,500 employees at its corporate head office and 475 retail outlets nationwide, Canadian Tire was looking to refresh its Intranet site known as inTIREnet. The pre-existing site, hosted on a Lotus platform, was visually cluttered and staff complained of poor search functions. Canadian Tire teamed...
  • Blog Post: Technical Case Study: Supply-Chain Management Platform Supports Seamless Partner Collaboration

    This is an excellent whitepaper for understanding the challenges and solution for Supply Chain Collaboration as implemented by the Entertainment and Devices (EDD) division in Microsoft. EDD leverages a complex supply chain of over 300 partners, suppliers, and distributors. Supporting the EDD business...
  • Blog Post: Social Enabling Shopping Sites

    Shopping is undeniably a social activity. As more retailers realize the need to embrace social media, they're also recognizing that there are key loyalty differences between online and offline retail behavior: in the online world, retailers have to deal with the fact that customers can switch behaviors...
  • Blog Post: Retail APIs

    With the growth of Social Networks and Communities, we see a lot of conversations, recommendations of products and services happening outside of the retailer’s site. This presents an excellent opportunity for retailers to syndicate their product catalogs right to the place where the conversations and...
  • Blog Post: Social Computing Solution Scenarios

    Most retailers that I meet with have already been exploring social media from the perspective of marketing, building customer communities and social shopping. In addition to this they are exploring ways that they can use the power of social computing within the organization. We have explored various...
  • Blog Post: Solution Accelerators

      Solution Accelrators are free tools and guidance from Microsoft. These can help accelerate the assessment, planning and deployment of Microsoft technology. I have been working with several retailers in the past few weeks that are evaluating Sharepoint for Vendor Collaboration as well as Intranet...
  • Blog Post: Sharepoint Conference 2009

    An excellent opportunity to learn more about Sharepoint 14: Check out the Early Bird Registrations . With many Retailers already running Sharepoint for their Intranet and Extranet sites the new capabilities are certainly worth looking at. A great example is the Kroger site built on Sharepoint. You can...
  • Blog Post: Collaborative Compliance

    Last year, I brainstormed with the Fair Factories Clearinghouse on using Collaborative Technologies for ethical sourcing management. They were looking for a tool that enabled their members to collaboratively monitor and share information about global workplace conditions among other things. I was pretty...
  • Blog Post: Managing your Social Network Status Messages using Microsoft Outlook and Windows Live Messenger

    Personal Status Messages (PSM) are an excellent way to keep in touch with your network. Facebook, Windows Live, LinkedIn and other social networks have Personal Status Message features that let you keep your network informed about things you would like them to know. In addition Microblogging tools like...
  • Blog Post: Seeking Retail 4-5-4 Calendars built on Sharepoint

    What is the 4-5-4 Calendar : The 4-5-4 Retail Calendar divides the year into quarters with the first and last month of each quarter consisting of 4 weeks each and the middle month of each quarter consisting of 5 weeks. Each calendar month begins on a Sunday and ends on a Saturday. Each month has the...
  • Blog Post: NRF 98th Annual Convention & EXPO

    The Convention is open January 11-14 and the EXPO Hall Floor and DESiGN STUDiO January 12-13. Registration is open at : LINK Now Reading : Competing on Analytics (Excellent book on understanding the power of analytics in business)
  • Blog Post: Microblogging/Twitter in Retail

    Press releases, Company Sites, White papers are great forms of communication but Microblogging stands out when urgency and time sensitivity is of the essence. Many people use Twitter for business-to-business communication, and retailers are also experimenting with consumer-focused communication; aside...
  • Blog Post: Office Web Applications

    First Look: Office 14 for Web Watch Antoine Leblond, Senior VP of Office Productivity and Chris Bryant, Group Product Manager demonstrate Office 14 for the Web.
  • Blog Post: Online Communities for Retail

    For a Retailer, embracing communities can help build better services and boost customer loyalty. Through online communities, customers can participate in defining new features and services. They can also be the source of real-time feedback to help change the way the business works. Customers are a bigger...
  • Blog Post: Social Shopping

    Shopping is a social activity and more and more retailers are realizing that they need to embrace social computing (or the “groundswell” as explained in an excellent must-read book by the same name by Charlene Li and Josh Bernoff ). Offline, people don’t change behaviors quickly, so...
  • Blog Post: Onboarding Process and Background Checks

    Recruiters have been known to mine all information about you via Blogs, Twitters and the other digital footprints that you leave behind. An online identity is a social identity that you establish in online communities. Although some people prefer to use their real names, most Internet users prefer to...
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