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  • Blog Post: SharePoint Conference 2011 Announced

    Save the Date for SharePoint Conference 2011, the premier worldwide conference dedicated to SharePoint and related technologies being held October 3-6, 2011 in Anaheim, California. SharePoint Conference 2011 will be the conference to learn more about Microsoft® SharePoint® 2010, the business collaboration...
  • Blog Post: Cloud Computing Webcast Series - 'Connecting the Deskless Worker for the Retail Industry'

    I will be talking about Cloud Services for the Retail industry on Monday, Jan 25 at 9am PST. Join me in the hour long session and I would love any feedback, comments and suggestions. I will post the final deck on the webcast link as well as on SlideShare. Feel free to tweet live comments using the #MSCloud...
  • Blog Post: SharePoint 2010: Developer Platform White Paper

    Just released, a great resource for retailers looking at using SharePoint as a developer platform: An Introduction for ASP.NET Solution Architects by David Chapell. This white paper provides an overview of the SharePoint 2010 Developer Platform for ASP.NET developers. LINK
  • Blog Post: Sharepoint 2007 Planning Tools/Resources

    SharePoint Capacity Planning Tool Planning a Microsoft Windows SharePoint Services 3.0 (WSS) installation or a Microsoft Office SharePoint Server 2007 (MOSS) installation for a large enterprise can be a very complex undertaking. Determining the most cost-effective topology, hardware, and bandwidth requirements...
  • Blog Post: Windows SharePoint Services 3.0 Application Template: New Store Opening

    The New Store Opening application template helps a team manage the opening of new store locations or re-modeling of existing store location. The site provides a single location to manage tasks, issues, and documents for all store opening processes, enabling end users to view relevant information and...
  • Blog Post: Centralizing and Sharing Business Intelligence

      This technical white paper features the Microsoft CBI (Consolidated Business Intelligence) portal as the context to discuss how Microsoft IT uses Microsoft Office SharePoint Server and Microsoft business intelligence products to help business units within Microsoft to make better and faster decisions...
  • Blog Post: Moving from Notes to Microsoft Online

    In today's competitive global market, businesses need technology that cost-effectively enables flexibility and adds value to their organization. Business Productivity Online Standard Suite delivers hosted communication and collaboration tools that feature: High availability Comprehensive security Simplified...
  • Blog Post: Microsoft Online Dedicated Service Descriptions

    Microsoft Online Services provides dedicated, enterprise-level hosted solutions for e-mail, collaboration, instant messaging and Web conferencing. Services are delivered from a highly reliable network of Microsoft data centers on servers systems dedicated to individual customer—enabling customers to...
  • Blog Post: Self Service BI in Retail

    I've been in several meetings with retailers where business users and IT have been at odds with each other over business intelligence and reporting. At many of the retailers, I have noticed that business groups tend to own a large part of the Business Intelligence Applications and IT has very little...
  • Blog Post: Stories about SharePoint in Retail: Specialty Retailer Smoothes Operations for Improved Productivity and Future Profits

    Jamba Juice—a leading provider of healthy, on-the-go food and beverages—viewed the economic slowdown as an opportunity to assess its operations and improve efficiencies. The company decided to invest in integrated technology tools that would help its stores run more efficiently and streamline communication...
  • Blog Post: Stories about SharePoint in Retail: Craft Brewer Stays Connected with its Sales Force

    New Belgium Brewing, one of the most innovative and fastest-growing craft brewers in the United States, has long used information technology to help meet its commitments to environmental stewardship, employee empowerment, and the bottom line. To help keep a close eye on inventory sales and costs, New...
  • Blog Post: Stories about SharePoint in Retail: Major Tire Company Adopts Collaboration System with Faster Search

    With over 5,500 employees at its corporate head office and 475 retail outlets nationwide, Canadian Tire was looking to refresh its Intranet site known as inTIREnet. The pre-existing site, hosted on a Lotus platform, was visually cluttered and staff complained of poor search functions. Canadian Tire teamed...
  • Blog Post: Technical Case Study: Supply-Chain Management Platform Supports Seamless Partner Collaboration

    This is an excellent whitepaper for understanding the challenges and solution for Supply Chain Collaboration as implemented by the Entertainment and Devices (EDD) division in Microsoft. EDD leverages a complex supply chain of over 300 partners, suppliers, and distributors. Supporting the EDD business...
  • Blog Post: Solution Accelerators

      Solution Accelrators are free tools and guidance from Microsoft. These can help accelerate the assessment, planning and deployment of Microsoft technology. I have been working with several retailers in the past few weeks that are evaluating Sharepoint for Vendor Collaboration as well as Intranet...
  • Blog Post: Sharepoint Conference 2009

    An excellent opportunity to learn more about Sharepoint 14: Check out the Early Bird Registrations . With many Retailers already running Sharepoint for their Intranet and Extranet sites the new capabilities are certainly worth looking at. A great example is the Kroger site built on Sharepoint. You can...
  • Blog Post: Seeking Retail 4-5-4 Calendars built on Sharepoint

    What is the 4-5-4 Calendar : The 4-5-4 Retail Calendar divides the year into quarters with the first and last month of each quarter consisting of 4 weeks each and the middle month of each quarter consisting of 5 weeks. Each calendar month begins on a Sunday and ends on a Saturday. Each month has the...
  • Blog Post: Online Communities for Retail

    For a Retailer, embracing communities can help build better services and boost customer loyalty. Through online communities, customers can participate in defining new features and services. They can also be the source of real-time feedback to help change the way the business works. Customers are a bigger...
  • Blog Post: Onboarding Process and Background Checks

    Recruiters have been known to mine all information about you via Blogs, Twitters and the other digital footprints that you leave behind. An online identity is a social identity that you establish in online communities. Although some people prefer to use their real names, most Internet users prefer to...
  • Blog Post: Tacit Knowledge and the Wisdom of Crowds

    Store Associates in specialty retailers are sometimes challenged in finding quick answers to customer questions about products. They need a quick way to find information. Search capabilities that can be accessed easily using kiosks and mobile devices can make the store associate far more effective. In...
  • Blog Post: Microsoft Innovation Process Management (IPM) Initiative

    I spent the last week in NY speaking at the WWD Retail Leadership Forum on Innovation Process Management. Among Retailers, innovation traditionally has been a compartmentalized, top-down process run by a small team. In my discussions with retailers at the conference I also found that one of the biggest...
  • Blog Post: Customer Service and Blogs

    There is an interesting trend of companies using microblogging services like Twitter to monitor customer complaints. One example mentioned in the Boston Globe is that of a customer who griped about his HDTV reception via twitter during an NBA playoff and was surprised by a response from Comcast within...
  • Blog Post: Employee Retention and Transparency

    Organizations talk a lot about how important their employees are and the contribution they make to overall success. This obviously means that employee retention is one of the key priorities.  To bolster productivity and a more engaged workplace, leaders need to foster a transparent and open environment...
  • Blog Post: Sharepoint Ramp up Guide

    I meet with IT Pros and Developers at Retail organizations on a regular basis. My discussions usually center around how Sharepoint can be used in various retail scenarios for setting up a communication and collaboration infrastructure between the Home Office and Stores. As a result of these meetings...
  • Blog Post: NewsGator Adds Value to Enterprise Social Computing Features for Microsoft Office SharePoint Server 2007

    NewsGator Technologies, Inc. announced the general availability of Social Sites 2.0, a major upgrade for NewsGator’s social computing solution for Microsoft Office SharePoint Server 2007.  Social Sites 2.0 offers new social capabilities to Office SharePoint Server 2007, allowing users to more...
  • Blog Post: Podcasting

    With Store Managers and Store Associates spending very little time in front of computers, mobile applications, speech applications and podcasting become more relevant. Podcasting is a excellent means by which Retailers can communicate corporate information to the Store level. This can also be used for...
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