The ShiSh List

fueled with curiosity, enthused by discovery
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    Best of @msretail tweets (May 1-May 13)

    • 1 Comments
    2009 Is Year Mobile Commerce Shifts into High Gear : http://bit.ly/Reo9P #retail 8:09 AM May 13th from twhirl Online Services Delivers Enterprise-Class Communications to Growing Retail Business: http://bit.ly/8YCK5   8:01 AM May 13th from twhirl...
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    Blog Publishing

    • 1 Comments
    This morning, I was excited to hear that Kindle Publishing is now open to all blogs. I tested out the beta at http://kindlepublishing.amazon.com/ and found it very simple to use. All I had to do was create an account, and enter the details of my blog...
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    Retail APIs

    • 4 Comments
    With the growth of Social Networks and Communities, we see a lot of conversations, recommendations of products and services happening outside of the retailer’s site. This presents an excellent opportunity for retailers to syndicate their product catalogs...
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    Social Web & Social Computing

    • 4 Comments
    I have been using the terms Social Network, Social Computing, Social Media, Social Web, Social Software at random in the past. Over the weekend, I decided I want to really narrow down my usage of the terms. I feel that the term Social Web describes the...
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    Social Media Monitoring

    • 4 Comments
    The early 90s didn't have as many options for going viral compared to today but in 1992 Snapple found out that not paying attention to customer conversations can be very damaging to business. Snapple initially tried to quell these rumors quietly, but...
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    An attempt to map Web2.0 concepts and technologies to business challenges

    • 1 Comments
    A few weeks ago, I had a meeting with a group of CIOs from the Food Services Industry and we had quite an interesting conversation around Enterprise Social Computing. During the conversation, we came to the conclusion (among many others) that organizations...
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    Social Computing Solution Scenarios

    • 2 Comments
    Most retailers that I meet with have already been exploring social media from the perspective of marketing, building customer communities and social shopping. In addition to this they are exploring ways that they can use the power of social computing...
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    Solution Accelerators

    • 2 Comments
      Solution Accelrators are free tools and guidance from Microsoft. These can help accelerate the assessment, planning and deployment of Microsoft technology. I have been working with several retailers in the past few weeks that are evaluating Sharepoint...
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    Business Insight For Retail Webcast: Mar 17

    • 0 Comments
    For years, Business Intelligence has consistently been top of mind for executives.  Given the current economic turbulence, commodity pricing and increased competition, there is an explosive demand for insight - the ability to connect people, data...
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    Follow us on Twitter

    • 1 Comments
    The Microsoft Retail Industry Team is now on Twitter. You can follow us via http://twitter.com/msretail for regular updates, news and events. We will also be using this account to tweet from Industry events and conferences.
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    Market Basket Analysis Using Excel 2007 & SQL Server 2008

    • 4 Comments
    Impulse buying can account for a significant percentage of all supermarket purchases (I've seen different research reports peg it between 20% to 60%. One of the latest reports puts it closer to 20% See article ). Market Basket Analysis enables retailers...
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    Sharepoint Conference 2009

    • 1 Comments
    An excellent opportunity to learn more about Sharepoint 14: Check out the Early Bird Registrations . With many Retailers already running Sharepoint for their Intranet and Extranet sites the new capabilities are certainly worth looking at. A great example...
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    Reducing Paper usage at the Store

    • 1 Comments
    I have been exploring several solutions that would enable retailers to reduce the usage of paper at the store level. Retailers can opt in for several solutions that include Digital Receipts, Digital Coupons, Digital Shopping Lists and so on. I've seen...
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    Microsoft Retail Experience Center Video

    • 1 Comments
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    AT&T and Microsoft Surface

    • 1 Comments
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    Collaborative Compliance

    • 1 Comments
    Last year, I brainstormed with the Fair Factories Clearinghouse on using Collaborative Technologies for ethical sourcing management. They were looking for a tool that enabled their members to collaboratively monitor and share information about global...
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    Connecting the Physical World to the Digital World using Tags

    • 2 Comments
    I usually prefer researching information about products on my PC at home to delve through the details, comparisons and customer reviews. However, the problem with online buying is that you don't get to touch and feel the product like you do when you walk...
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    Countdown to NRF

    • 1 Comments
        The NRF Convention and Expo begins on Sunday at the Jacob K. Javits Convention Center in New York City. I have been working this week in getting the material and demos ready for the expo. I worked with Avanade and Profitbase to build out...
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    RFID to Improve Customer Service

    • 1 Comments
    I just read an interesting blogpost by Jose Feromoso about Hollola in Finland and how they use RFID to provide a great shopping experience. Sensors pick up the RFID as soon as a product is taken off the shelf. Screens in the fitting room bring up the...
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    Managing your Social Network Status Messages using Microsoft Outlook and Windows Live Messenger

    • 0 Comments
    Personal Status Messages (PSM) are an excellent way to keep in touch with your network. Facebook, Windows Live, LinkedIn and other social networks have Personal Status Message features that let you keep your network informed about things you would like...
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    Assortment Planning Solutions for Retail

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    In the current economic downturn, retailers have been hit particularly hard. Retailers that continue to innovate and explore new opportunities in pricing, sourcing, inventory management and assortment management will position themselves to compete even...
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    Seeking Retail 4-5-4 Calendars built on Sharepoint

    • 0 Comments
    What is the 4-5-4 Calendar : The 4-5-4 Retail Calendar divides the year into quarters with the first and last month of each quarter consisting of 4 weeks each and the middle month of each quarter consisting of 5 weeks. Each calendar month begins on a...
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    Price Optimization Solutions for Retail

    • 1 Comments
    Retailers have begun to feel the effect of the weakening economy, as consumers are cutting back on discretionary spending. Most retailers acknowledge the strategic importance of pricing and its impact on the bottom line, but many lack the processes and...
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    Costco Uses Virtualization to Save Space, Reduce Costs, and Increase IT Agility

    • 1 Comments
    Costco Wholesale Corporation is a major international wholesale distributor with revenues approaching U.S.$70 billion. The complexity of the Costco IT infrastructure has grown along with the business. In addition to the warehouses, the company maintains...
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    More on Proximity Marketing

    • 2 Comments
    I just got an email from Matt Gaines of ACE Marketing & Promotions Inc pointing me to some exciting stuff that they are working on in the Proximity Marketing Space. Ace Marketing & Promotions,  today announced that the Company has partnered...
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