Office hours are back!
So I have one of the new Zunes - 8GB black one to be exact. I bought it a few months ago. About 3 weeks ago it just died.. dead in the water, no power, no button response, no reset/reboot, nothing. Great, now what? I decided to call the Zune support line to see if there was anything that could be done beside buying another one.
After answering a slew of questions (when did I buy it, where, did I drop it in water, etc.), I was actually told I could get it repaired or replaced by the Zune repair center. Good news, but how long would this take?
I'm happy to report that it really didn't take that long at all! I received a pre-paid FedEx box within a few days, put my dead Zune in and shipped it away, and just got it back this morning (it was a replacement). Total time: just over 2 weeks from the time I called support to the time I received a working Zune.
So if you run into the same problem I have, I highly recommend giving the support line a call. Just make sure to register your Zune online first (they'll do it for you over the phone, but will take longer).
I've dealt with appliance repair and cable service that's slower than that. Way to go, Zune guys!
Man, have I received some flak for not posting about this earlier.. So here you go:
This white paper outlines how to use Visual Studio Team System for successful requirements management using Visual Studio Team System 2005 or Visual Studio Team System 2008. In addition, you can use this paper to learn about some of the challenges that Microsoft intends to address in the next release: Visual Studio Team System code name “Rosario.”
The download page is here, or you can download the various formats of the paper directly: XPS | PDF | DOCX
It's actually a well-done document that explains the current state of handling requirements in Team System, as well as what is planned for the future, i.e. "Rosario".
If you didn't know, the smart product guys working on "Rosario" have been releasing specs online for public feedback (the specs page is here). They recently released 3 new specs for review and feedback:
Take a peek!
Please join members of the Visual Studio Team System product group to discuss features available in Team Foundation Server, Team Suite, Architecture Edition, Development Edition, Database Edition, and Test Edition. In addition, discuss what's new, problems you may be having, guidance for current projects or suggestions for the team going forward.
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April 9, 2008 10:00 A.M. Pacific Time Additional Time Zones