S. Somasegar is the corporate vice president of the Developer Division at Microsoft. Learn more about Somasegar.
MSDN Product Feedback Center is one of the best things we have done recently in an effort to stay better connected with our customers. Having this as a feedback mechanism to help understand what is foremost on our customers’ minds in Visual Studio 2005 has been super valuable. The “voting” feature in MSDN Product Feedback Center has helped us focus and prioritize working on issues that have the most customer mindshare. I recently looked at the top vote-getting customer issues, with a customer average rating higher than 4.0 to understand how well we are responding. Here is a list of the top customer issues and a brief commentary on how we have responded to these:
Title: Deploy updated/new icon sets with Visual Studio
Average Customer Rating: 4.79
Issue Type: Bug
Description: Shipping new icon sets was originally postponed for the next version but was fixed for Whidbey due to the overwhelming feedback on this bug.
Title: Edit and continue support for Visual C#
Average Customer Rating: 4.55
Issue Type: Suggestion
Description: Edit and continue was the most requested feature for C#. This is another feature we were working on for a future release that we fit into Whidbey based on customer requests.
Title: Where did components area on Web Forms go??
Average Customer Rating: 4.71
Description: Twice we resolved this issue as "Won't Fix" but because "kzu" kept pushing, reopening the bug and insisting we reconsider, we did and fixed it for Beta 2. I want to thank kzu for driving this issue for the community.
Title: Tray Icon support is limited: System.Windows.Forms.NotifyIcon doesn't support Balloon Help without P/Invoke
Average Customer Rating: 4.54
Description: To Kevin Daly's point in the discussion - we do want to make "Windows Forms the *best* way to do Windows UI". I'm really glad we fixed this bug.
Title: Enable Direct Downloads
Average Customer Rating: 4.78
Description: This is a good example of the range of issues we receive and respond to in the PFC. This is not a bug in the product but is key to the beta process.
Title: ASP.NET Web Forms templates shouldn't use HTML that is considered obsolete
Average Customer Rating: 4.7
Description: Old templates were replaced by 2 sites designed to adhere to the standards and avoid obsolete HTML.
Title: MSFB Ctrl+f5 of a console app doesnt cause the cmd window to stay around with "Press any Key to continue" message
Average Customer Rating: 4.77
Description: An Everett feature we originally removed was added back in.
Title: Intellisense completes word on space as well as tab
Average Customer Rating: 4.46
Description: Here we added customizability after overwhelming feedback was recieved
Title: Client Side Validation
Average Customer Rating: 4.81
Description: This bug was found internally as well but the customer found it 3 months earlier!
Title: asp:Menu control only works in IE
Average Customer Rating: 4.85
Description: This bug has some amusing workarounds posted…