Propagating some little clusters of speech-related blog links and going easy on the editorializing (having blown out on the team blog site today). Transcription Humans are still holding their own against the machine in CastingWords, as Richard and...

The recent announcement of Speech Server 2007 included a promise of "Deep Caller Behavior Insight". Heck of a tag line that, so what's it all about? In a phrase: better analysis of what real callers are doing with your system. We've built a tool called...

We just launched an "official" team blog, named You Talkin' to Me . (I simply can't write the word 'official' without quotation marks, when applied to our team's blog.) Ken Circeo describes its birth in, um, unofficial detail in the first post. This...

Well, for once the rumours are true. Microsoft issued a Press Release this morning announcing that Speech Server 2007, due later this year, will support not only SALT (and some new .Net speech APIs), but also VoiceXML. We have also joined the VoiceXML...

I like Peter Leppik's Top Ten Most Annoying Recorded Messages , getting behind the cliched phrases that so many customer service systems seem to parrot from one another. My favourites: 6. "In order to help us serve you better...." This message...