Working the Spoken Word

Notes from the field of speech recognition and spoken dialog technology, from Stephen Potter.

June, 2006

Posts
  • Working the Spoken Word

    Outlook Voice Access demo

    • 3 Comments
    With Exchange Server 2007 , currently in Beta, the ordinary telephone suddenly becomes an alternative to desktop Outlook. You can access and manipulate your email, calendar, contacts and other mailbox items over the phone, thanks to built-in speech recognition...
  • Working the Spoken Word

    Selling stuff via IVR: $99.99 the limit?

    • 2 Comments
    From behind the lines of the direct marketing industry, here's an insight on IVR effectiveness with respect to product price. Demographic issues and product complexity aside, Michael Moreau at DM News says it's generally unwise to use an automated system...
  • Working the Spoken Word

    Welcome back, Robert

    • 2 Comments
    These Aussies. They go quiet for most of the game then, out of nowhere, they score three times in just a few minutes. Is it something in the Foster's?
  • Working the Spoken Word

    Say *@$#! for the operator

    • 5 Comments
    No, surely not. A reader at Lifehacker claims: Many IVR (interactive voice response) systems are programmed to recognize key words. Among those keywords are frequently a list of swear words, like the FCC's dirty 7. When asked to respond, use on...
  • Working the Spoken Word

    Red squiggle alert

    • 1 Comments
    Looks like our friends in Richard 's group across the hall are onto something: Machines On Pace To Win Spell-Check War Of 2013 . "Unless we act now, I believe one day machines could spell-check New York and Los Angeles out of existence..." From The...
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