Remember that list of commands to get you out of IVR Hell? Well the guy who wrote them, Paul English, has posted a rebuttal to the flak he's been receiving from IVR companies.

An excellent new article on how to develop speech apps, written by our own Robert Brown: http://msdn.microsoft.com/msdnmag/issues/06/01/speechinWindowsVista/#void

I received the following comment after my recent posts on DNS and Vista. I am a long standing user of DNS. Up to 8.0 legal. I have read the criticism of Nuance's shortcomings and agree. Support sucks, to use the vernacular. Having said that, the...

I've slowed my blogging pace lately while I catch up on what I really want to accomplish with this blog. Now that there are so many excellent speech and natural language bloggers, it's becoming harder to keep track of all of the great feeds out there...

No doubt following up on my post last year about getting out of IVR Hell :-), this weekend's weekend Seattle Times published a list of short-cut ways to get a human on the phone. This list is particularly good for the Seattle area, though many of the...