delete 

We’ve all done it – that’s what the recycle bin is for right? But deleting a whole “cloud”?

You have to hand it to The Register for their headlines alone - Engineer accidentally deletes cloud. To be fair to XCalibre they held their hands up and admitted the mistake which some of the larger cloud computing players can learn from – transparency is going to be crucial to build the reputation of the cloud as a way to do business. As are lots of data centers!

On the former, credit to Google for doing as they said they would given recent Google Apps downtime – giving SLA credits. Whether that is what customers want is another question but in the transparency front, they also promised to create a dashboard to allow customers to monitor incidents and their estimated times of resolution.

We all have lots to learn as this new computing shift takes hold.

Hat tip to Mark T