• Steve Clayton

    My new gig


    "This transformation from software to software-plus-services is a very, very big deal for our company," - Ray Ozzie

    Today I started a new gig at Microsoft that has a lot to do with the image above. Hugh kindly drew this a few months back and I was quick to snag it as I knew it would become my new card. Basically I'm working in a part of the organisation known as Microsoft International and helping to shape how we talk about Software + Services internally and externally. It's a big new adventure and I'm really looking forward to it. It means I'm no longer managing the PTS team which I'll miss as they're just a great bunch of guys doing outstanding work, but the opportunity to be involved this deeply with S+S was something I couldn't pass up. I'll have involvement in a few other projects I can't talk about but S+S will be my main schtick.

    Given that, it's probably a good time to clear up some confusion on what Software + Services is (and isn't), so here goes...

    • Software + Services is not Microsoft's answers to SaaS
      Or Web 2.0 or SOA. In fact, S+S encompasses all of those things. The best explanation of this comes from Sanjay Parthasarathy at our Worldwide Partner Conference this year when he discussed the notion of S+S. He thinks about Web 2.0 as the experience, SaaS as the delivery and SOA as the composition and federation. So if we think about something like Exchange it uses SaaS as a delivery model (for OWA) and is a Web 2.0 experience in it's use of data presented with AJAX.
    • Software + Services is not a Microsoft only thing
      It's an industry thing and when you step back and look this becomes increasingly obvious. Lets take a few examples to explain this point.
      • Salesforce.com is probably the most oft quoted example of SaaS and initially they were a pure play SaaS vendor with a no touch (assuming a browser) client impact and service which is hosted in the "cloud". Salesforce now offer a client for their service. There are scenarios which demand it, not least offline.
      • Google Gears is a good example of the darling of Web 2.0 providing Software + Services. I can now take Google Reader offline and read it when I don't have connectivity - on a plane for example.
      • XBOX Live is a good Microsoft example of the combination of local software connected to a cloud service to provide mutliplayer gaming and a marketplace.
      • Exchange is possibly the best Microsoft example where you can have an email server that his "on premise" (in your office), hosted (by a partner) or even provided by Microsoft. You can then access that service from a rich client on a PC (Outlook), a pure web client (Outlook Web Access) from a mobile device using a rich client (ActiveSync) and now even a voice interface with no client (Outlook Voice Access).
      • Apple is also a great proponent of S+S, though you'd never hear them call it that. iTunes + iPod = Software + Services. Perhaps even more so with the iPhone which makes much of the fact it connects to YouTube and the iTunes music store from a rich client on a device.
      • eBay TurboLister and eBay Desktop are two rich clients that connect to one of the worlds most popular Internet services.
    • Software + Services is a pretty big thing for Microsoft
      Ray Ozzie isn't known for hyperbole so the statement at the top of this post should be taken at face value. The breadth of Software + Services is vast. It encompasses everything from Zune (note iPod above), XBOX Live, Live services (such as Virtual Earth), Biztalk Services, Microsoft Online and more.

      Ray's talk at the Financial Analyst Meeting earlier this year gives you an indication of the breadth, and the depth of investment. Basically it touches almost all of Microsoft and I'm struggling to think of one area it doesn't affect. However, much as I'd like to think I'm going to work on all of these products and services that simply isn't true or indeed feasible. What I will be doing is helping make this understandable both inside and outside of Microsoft. That's what I think I'm okay at - synthesizing lots of inputs on technology and turning them in to something an audience can understand.That's where the Geek In Disguise thing came from after all (thanks Sarah) and to quote Charles Mingus:

      Making the simple complicated is commonplace; making the complicated simple, awesomely simple, that's creativity.

    I'm not saying I'm creative (more simple) but the quote does capture why I try to do.

    Anyhoo, that's probably enough for now but this is what you'll hear a little more about from me over the coming months. Rest assured though, this blog will continue to be home to an eclectic mix of technology, design, gadgets, Microsoft, industry and other random stuff I find. I hope you keep coming back and if you have question on S+S, fire away!

    Your loyal blogging servant, Steve...

    [update #1 with new image from Hugh and link to high res version]
    [update #2 good chinwag with the Hughmeister today and decided to print out the high res as a poster and plot companies/products]

  • Steve Clayton

    What Do You Buy The Man Who Has Everything?



    That's me apparently...according to my family anyway. Not sure I agree of course as I don't have Ferrari Scuedria in the stable or a Trilby hat. Regardless, I need your help. What do I need for Christmas this year? Bear in mind I have most of the stuff you may obviously suggest such as an XBOX 360, Zune 8gb, LG Viewty phone, Sony TZ laptop, nice car etc etc....and of course all the things money can't buy. But lets just get consumerist for a few moments. What do you think I neeeeeeeeeeeeeeeeeeeeeed?? :)

    Answers on a postcards or to make life easy, in the comments section!

  • Steve Clayton

    In The Presence of Greatness - Bill Gates



    Yesterday was the first day of our global sales conference (aka MGX) in Orlando. We sat in the Amway Arena and listened to our executives review the year, talk about our next financial year and recognize outstanding achievements. I was fortunate enough to have been in the outstanding achievement group which meant spending some time closer than usual to Steve Ballmer, Bill Gates and others. Quite a day with two highlights:

    1. The company had created a video of Bill given his impending move to work more on his foundation. It was very moving and Bill looked quite touched. As you'd expect, Bill usually gets quite a reception in front of 10,000 staff but yesterday the applause could have gone forever. The video mentioned a man who has changed the world. Nuff said.
    2. During this evening drinks reception I was invited to, I saw the opportunity to grab a quick photo with Bill. Never one to shy away from an opportunity I stepped in and got the shot above thanks to our HR director, Dave Gartenberg. I got a few others later on but like this one as it was just me and the man...albeit briefly.

    Yesterday showed me once again that I work for an amazing company with amazing people. To be in the presence of Bill was great but to get a photo with him was a fine,fine moment. You don't often get this close to your heroes!


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  • Steve Clayton

    Five Popfly accounts up for grabs


    Okay, I have 5 Popfly accounts to give away. If you don't know what Popfly is then you probably don't need one - if you do, post the reason here you think I should hand one to you and I'll pick the best 5 by August 27th :)

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  • Steve Clayton

    Realising a boyhood dream


    DSC_0221 (2)

    I got to play at Wembley Stadium last night under the floodlights in aid of Wooden Spoon - a charity supporting mentally, physical disadvantaged children.

    Talk about realising a boyhood dream!! I was manager of Partners United - a terrific team made up of Microsoft Partners who gave their hard earned cash to live the same dream. The whole event raised a tonne of money for a worthy cause and made a lot of old men and some young kids very very happy indeed. I limped off with an injury in game 2 but what better place to do it :)

    Thanks to everyone involved from Touchstone, Splendid, IM Group, Content and Code, Risual, NetworkSI, Servo, Cambridge Online and ESRI a once in a lifetime experience and I was mildly happy to see my mate David Brain walk off with a winners medal for the Agency team.

    I went off to bed a very very happy man kid :)

    [update] photo set now available

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