Completely unrelated to anything SCCM or OpsMgr but still worth a post – do you find yourself avoiding dialing information to get phone numbers of information because it is too expensive?  Check out BING 411.  This service is completely free, will provide detailed information on whatever you are searching for and will also connect the call for you – all free.  And, to top all of that, the system is actually good – voice recognition is very accurate.  Try it out – 1-800-BING-411.