I heard from a few of you last week (last few days of March, in particular) that your records weren't showing up in your Microsoft transcript even though your test center confirmed that you passed an exam or earned a credential. 

I wanted to let you know that some--hopefully all--of this had to do with a few days during our database project (the one consolidating all certification records... ) when data wasn't being updated in the normal turnaround. However, that should be resolved now, so I hear, and your records should be flowing from test centers to our systems in the standard timeframe. You should not have to go back to your centers to have the records resent; anything that happened during the slow down was just slowed down, not lost. If you find that is not the case, please contact your service center and ask why the H-E-double hockey sticks your records aren't showing up, pls k thx.