For those of you waiting on a welcome kit, thanks for hanging in there. I know that the team here is working with our shipper to get these out to you.

As a reminder, this is re: the known issue of welcome kits not shipping as planned to those of you who have earned some of the new generation certifications.

If you're one of the good, recently (or not so recently, in some cases) certified professionals checking the mail every day for your welcome kits, please accept my, our, apology. There is no action required; the kits will be shipping soon and you will receive an e-mail notification from the shipper (and an apology from us) when they are on their way. I'll let you know as soon as I get word they are en route, too.

Thank you again for your patience.







Another hat idea. But we will change this one to "Waiting for my welcome kit. Since 1857."